Tata Consultancy Services gains comprehensive IT visibility with ADAudit Plus

About Tata Consultancy Services

A division of the Tata Group, Tata Consultancy Services (TCS) is a leading IT services, and consulting organization that has been partnering up with global companies to power the latter's digital transformation journey. According to its official website, TCS' "consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through our unique Location Independent Agile™ delivery model."

Company

Tata Consultancy Services

Industry

Service

Location

India

Employees

600,000+

Business challenges

  • Lack of real-time tracking: The IT team found it difficult to monitor Active Directory and Group Policy Object (GPO) changes in real time. This gap hindered their ability to respond promptly to potential security threats.
  • Inadequate IT visibility: The organization struggled to achieve comprehensive insights into AD objects, including users, computers, groups, organizational units (OUs), and GPOs. This limitation created inefficiencies in managing their IT environment and posed compliance challenges.

The problem

As TCS transitioned to a more dynamic IT ecosystem, Deepak Dhall, the service delivery manager at TCS, emphasized the critical need for real-time monitoring and detailed reporting. The inability to oversee modifications to domain-level policies such as password and account lockout configurations created security blind spots. Moreover, tracking changes to AD objects at a granular level was an arduous process, leaving the organization vulnerable to both internal and external threats. These challenges underscored the necessity of an advanced AD auditing solution.

The solution

With the deployment of ADAudit Plus, ManageEngine AD auditing solution, TCS gained granular visibility into all components of its Active Directory. The tool enabled the IT team to track changes to users, groups, OUs, and GPOs with precision, ensuring better visibility. Modifications to critical domain-level policies, such as password configurations and account lockout settings, were now fully visible and easily auditable.

Furthermore, ADAudit Plus' expansive report library proved indispensable for the organization. Standard reports offered detailed insights into activities like user account creation, deletions, password resets, and policy changes. Moreover, these reports provided clear information about who made specific changes, when they occurred, and from where, making compliance audits seamless and efficient.

ADAudit Plus also improved TCS’s ability to monitor file servers (ADAudit Plus helps organizations comprehensively audit file servers such as Windows, Netapp, EMC, and so on). The tool enabled the organization to track each change made to files and folders, ensuring better control over sensitive data and reinforcing overall data security.

In addition to its robust functionality, the support team’s expertise greatly enhanced the overall experience of TCS' IT team. ManageEngine's support team was quick to provide effective resolutions, ensuring minimal downtime and seamless operations.

"[ADAudit Plus is a] quite mature tool with all the required features that an organization needs as part of AD auditing solution."

Deepak Dhall, Service delivery manager, TCS

About ADAudit Plus

ADAudit Plus is a real-time Active Directory change auditing solution that features file and folder monitoring, plus access and permission change capabilities. With more than 200 event-specific reports and real-time email alerts, it provides in-depth knowledge about changes made to both the content and configurations of Active Directory, Azure AD, and Windows servers. Additionally, ADAudit Plus provides thorough insights on workstation and file server access (including NetApp and EMC). For more information about ADAudit Plus, visit https://www.manageengine.com/products/active-directory-audit/.

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