How do I reset the password of the admin account?
To reset your admin password,
How do I change the password of the admin account?
To change the password of your admin account,
Alternatively, you can also:
How do I install AD360 as a Windows service?
After installing AD360, follow these steps to install the product as a service:
How to I manually backup and restore the database in AD360?
To backup the AD360 database,
To restore a AD360 database,
How do I move AD360 to a new server?
To move AD360 to a new server. follow the steps listed below.
Note : Please upgrade AD360 to the latest build using the Service Pack before migration. And, do not uninstall AD360 from the old machine until the new installation works fine.
For example: restoreDB.bat compressed_file_name.zip
How do I change the port number of AD360?
To change the port number in AD360,
How to stop all the integrated products when I stop AD360?
To enable single shutdown:
When this option is selected, if you stop AD360, all the integrated services will also be stopped.
How to upgrade the integrated products to the latest version?
Currently there's no functionality within AD360 to check for the latest version of other integrated services. It can only be done by navigating to Support Tab and clicking "Check for Latest Updates", in the respective product's console.
What are all the ports need to be opened for AD360 like LDAP port 389?
Make sure the default port for AD360, 8082 is not used by any other application. No other additional port need to be configured, as AD360 does not integrate with Active Directory.
How to enable SSL in AD360?
To enable SSL in AD360:
How can I apply other products license in AD360? And how can I apply AD360 license in other products?
To apply other products' license in AD360
To apply AD360 license in other products
The AD360 license can be applied to other products by following the above steps in the respective product's console, provided that respective product is mentioned in the AD360 license. The licenses applied pertain to the respective product and not to other integrated products.
Should I purchase licenses separately for all the products?
If AD360 License recieved does not have the license for the required product, then license should be purchased separately.
How do I move AD360 to a different machine?
To move AD360 to a different machine, follow the following steps:
Note : Steps 5 and 7 are applicable only if the existing build is migrated from the older version build.
Note: Ensure that you retain the existing installation of AD360 until the new installation of AD360 is working as intended.
How to configure centralized DB Backup for all the integrated products?
To configure the centralized DB backup for all integrated products:
Note: The automatic backup can be enabled only for the built-in PostgreSQL.
How to change the DB Servers of the integrated products?