AD360 Support

In-order to analyze issues or other challenges faced by evaluators / customers, AD360 product team might request for product logs (Support Information). This will provide the team a clear understanding on the problem / challenge reported.

The creation of the support information can be done either automatically or manually.

Under Dashboard, each of the four components of AD360 has a separate dashboard view. The following information are shown under each tab:

How to automatically create and send information:

How to manually create and send Information:

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