ACHC + ADManager Plus

Accreditation Commission for Health Care (ACHC) optimizes user management with ADManager Plus

ACHC was able to automate the user onboarding/offboarding process by using ADManager Plus. This allowed them to save time and increase productivity. ACHC was also able to integrate ADManager Plus with other tools through ManageEngine, leading to further efficiency gains.

Simplified user management Increased automation Improved productivity

Ensurem

  1. Country USA
  2. industry Healthcare
  3. Employees 51 - 00

Business challenges

  • Time-consuming user management process that involved creating and syncing user accounts across multiple platforms.
  • The need to add all the attributes, assign licensing, and ensure that everything was synced across different platforms, which could take up to 30-40 minutes for each user.
  • Spending a significant amount of time on routine tasks, which left little time for other important tasks.

The Problem

Prior to implementing ADManager Plus, ACHC was facing challenges with user management that involved creating and syncing user accounts across multiple platforms. The IT team had to create users through the exchange server and wait for it to populate within Microsoft 365, which was a time-consuming process. They had to add all the attributes, assign the licensing, and ensure that everything was synced across multiple platforms, which could take up to 30-40 minutes for each user. This impacted their productivity as they had to spend a significant amount of time on routine tasks, which left them with little time for other important tasks.

The Solution

ADManager Plus was implemented to simplify user management and increase automation. The product integrated with ACHC's existing tools, providing a single platform for user management. With the help of ADManager Plus, ACHC's IT team could create multiple users at once or create one user and assign attributes and licenses without waiting for the account to populate in different platforms. This led to a significant reduction in the time required for onboarding and offboarding users, allowing the IT team to be more productive and focus on other important tasks. The product was praised for its simplicity and time-saving capabilities, which made the user management process more efficient. The IT team could now manage all user accounts from one platform and automate routine tasks, which reduced the risk of manual errors and improved overall productivity.

About ADManager Plus

ManageEngine ADManager Plus is a unified management and reporting solution for AD, Microsoft 365, Exchange, Skype for Business, and Google Workspace. With an intuitive, easy-to-use interface, ADManager Plus handles a variety of complex tasks, like AD object backup and recovery, user account provisioning, and stale account management, and generates an exhaustive list of AD reports, many of which are essential requirements for satisfying compliance audits. It also helps administrators manage and report on their Exchange Server, Microsoft 365, Google Workspace, and AD environments—all from a single console. For more information about ADManager Plus, visit manageengine.com/ad-manager

  • "With ADManager plus, we're going through and finishing it within like five minutes. So it's increasing our performance from that end. I am thoroughly impressed with the product, just from the simplicity side of how everything integrates"

  • "It is very easy to use, even for a non-technical person. It has all the features that we need and more. It has helped us to automate our user management and save us a lot of time. The support team has been excellent as well. "

Aviel Scudero
Senior Systems Administrator