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How does SSO authentication work?

Sachin Raaghav

September 205 min read

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Introduction to SSO authentication

Single sign-on (SSO) is a type of authentication that allows users to access multiple applications with a single set of credentials. This can be useful in organizations where users need to access multiple applications, such as an email client, a CRM system, and an accounting system.

With SSO authentication, users only need to remember one set of credentials, which can make life so much easier. In addition, SSO can improve security by reducing the number of places where users need to enter their sensitive information.

How does SSO authentication work?

  • A user navigates to the service provider (SP), often known as the application or website they want to access.
  • As part of a request to authenticate the user, the SP sends an authentication token to the SSO system, also known as the identity provider (IdP), that includes certain user information, such as the user's email address.
  • If the user has previously been authenticated, the IdP will first determine whether to allow access to the SP application or website, and then move on to step 5.
  • The user will be prompted to log in if they haven't already by entering the IdP's required credentials. This could just be a username and password, or it could also be another authentication method, such as a fingerprint.
  • Once the IdP validates the user's credentials, it will send a token back to the SP confirming a successful authentication.
  • The user's browser or application transmits this token to the SP.
  • The trust relationship that was established between the SP and the IdP during the initial configuration is used to validate the token received by the SP.
  • Access to the SP (website or application) is granted to the user.

The benefits of using SSO authentication

SSO authentication is a great way to streamline the login process for users. With SSO, users can log in once with their primary credentials and be automatically authenticated for all the applications they are authorized to use.

There are several benefits of using SSO authentication, like:

  • Users only have to remember one set of credentials. This can save a lot of time and reduce the chances of users forgetting their passwords or using weak passwords.
  • SSO can increase security by reducing the number of places where users' credentials are stored. When users have to remember multiple sets of credentials, they are more likely to write them down or store them in an insecure location. Having fewer sets of credentials to manage can help reduce the risk of credential theft.
  • SSO can improve productivity by allowing users to access the applications they need without having to go through multiple login steps. This can save users a significant amount of time, particularly if they need to access multiple applications on a regular basis.
  • SSO can improve the user experience by reducing confusion and frustration for users, since they will not need to learn how to use different authentication methods for different applications.
  • SSO can reduce support costs by reducing the number of password reset requests. When users have to remember multiple sets of credentials, they are more likely to forget their passwords and need assistance from customer support. Having fewer passwords to manage can help reduce these requests.
  • SSO can improve compliance with security policies by ensuring that all users are logging in with strong passwords and two-factor authentication. This can help organizations comply with IT regulations and avoid penalties.

Conclusion

SSO authentication is a great way to streamline the login process for users. By using an SSO service, users can log in once and gain access to all of the applications they need without having to remember multiple usernames and passwords. This convenience comes with a trade-off, however, as users are trusting the SSO provider with their sensitive information. For this reason, it's important to choose a reputable SSO provider that will keep your data safe and secure.