- Overview
- Configuration
BigPanda
Simplify BigPanda access with ADSelfService Plus integration
ITOM
BigPanda is an AI-powered platform designed for incident management, helping organizations streamline incident detection, resolution, and prevention. Once integrated with ADSelfService Plus, users can enjoy seamless single-click access to BigPanda through secure SSO.
Enable one-click access
Allow users to access BigPanda effortlessly through SSO, improving overall workforce experience.
Enhance user security
Implement FIDO2, biometrics, and other advanced authentication methods for improved security.
Facilitate passwordless authentication
Streamline the user experience by allowing passwordless access to BigPanda, enhancing workforce productivity.
Configuring SAML SSO for BigPanda
These steps will guide you through setting up the single sign-on functionality between ADSelfService Plus and BigPanda.
Prerequisite
- Login to ADSelfService Plus as an administrator.
- Navigate to Configuration → Self-Service → Password Sync/Single Sign On → Add Application, and select BigPanda from the applications displayed. Note: You can also find BigPanda application that you need from the search bar located in the left pane or the alphabet wise navigation option in the right pane.
- Click IdP details in the top-right corner of the screen.
- In the pop-up that appears, copy the Login URL and download the SSO certificate by clicking on the Download Certificate.
BigPanda (Service Provider) configuration steps
- Login to BigPanda with an administrator’s credentials.
- Navigate to Settings → Single sign on.
- Choose Okta as IDP
- Paste the URL, copied in step 5 of Prerequisite, in the Login URL and Entity ID.
- Open the downloaded certificate as a text file. Copy and paste the content it in the X.509 Certificate text field.
- Now click Logout and Validation for successful SSO setup.
- Once it is validated, SSO will be enabled for your account.
ADSelfService Plus (Identity Provider) configuration steps
- Now, switch to ADSelfService Plus’ BigPanda configuration page.
- Enter the Application Name and Description.
- In the Assign Policies field, select the policies for which SSO need to be enabled. Note: ADSelfService Plus allows you to create OU and group-based policies for your AD domains. To create a policy, go to Configuration → Self-Service → Policy Configuration → Add New Policy.
- Select Enable Single Sign-On.
- Enter the Domain Name of your BigPanda account. For example, if you use johndoe@bigpanda.com to log in to BigPanda, then bigpanda.com is the domain name.
- Enter the BigPanda SP-Identifier in the respective field.
- In the Name ID Format field, choose the format for the user login attribute value specific to the application. Note: Use Unspecified as the default option if you are unsure about the format of the login attribute value used by the application
- Click Add Application.