Add an Office 365 tenant

This section lists the steps needed to configure an Office 365 tenant for backup. Once you add an Office 365 tenant, you can configure backup schedules for your Azure AD objects, Exchange Online mailboxes, and SharePoint Online and OneDrive for Business sites.


Before you configure an Office 365 tenant, make sure that you satisfy the prerequisites listed below.

  • Ensure that you have a working internet connection.
  • If you plan to install the product in a system running Windows 7 SP1 or Windows Server 2008, ensure you have Microsoft .NET version 4.5 and PowerShell version 2 installed in the system.
    • To check if Microsoft .NET Framework is installed, open Command Prompt from Run. Enter the following command reg query
    • "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\full" /v version

      Check the displayed version. If the version is below 4.5 or if it’s not installed, install Microsoft .NET Framework 4.5 from here.

    • To check if PowerShell is installed, type PowerShell from Run. If PowerShell is installed, check for its version number by running the command $PSVersionTable.
    • If the version is below 2 or if it’s not installed, install PowerShell V 2.0 from here.

To add an Office 365 tenant for the first time,

  • Log into RecoveryManager Plus console as an administrator.
  • Click the Account Configuration button located at the top-right corner of the screen.
  • Select the Office 365 Tenant tab.
  • Enter the Account Name and Password of the Office 365 tenant. Use the credentials of an administrator with the global admin role. The account name should be entered in the format "".
  • You can also use a service account that is a member of the Office 365 global admin role to configure your tenant with RecoveryManager Plus.

    Click the Test Connection link to check if the provided credentials are sufficient to establish a connection with the tenant.

    Note: If multi-factor authentication is enabled for the account used, provide the app password in the Password field.

  • If you use Modern Authentication in your Office 365 environment and Legacy Authentication is disabled, you’ll need the Client ID and Client Secret to configure your Office 365 account. To get your client ID and client secret, follow the steps listed here.
  • Note: If you want to backup your Azure AD using RecoveryManager Plus, select Modern Authentication and provide the client ID and secret.

  • Choose the Office 365 environment in which the tenant was created from the drop-down box.
  • Click Save to add the tenant.

Once you have added an Office 365 tenant, you can view the following information.

  • The name of the Office 365 tenant.
  • The account used to configure the Office 365 tenant with RecoveryManager Plus.
  • The status of the modules (Azure AD, SharePoint Online & OneDrive for Business, and Exchange Online) configured for backup. If you have not configured the module, you can do so directly from here.

Modify an existing Office 365 tenant

Once you have added an Office 365 tenant, you can modify/edit its details or delete it.

  • To refresh a tenant and fetch the most recent configurations, click the icon-refresh icon located in the actions column of the tenant.
  • To edit an existing tenant, click on the icon-edit icon located in the action column of the desired tenant.
  • To delete an Office 365 tenant, click on the icon-delete icon located in the action column of the desired tenant.
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