License Management

Manage Licenses

RecoveryManager Plus is licensed based on the number of on-premises Exchange and Exchange Online mailboxes backed up. This section allows you to manage licenses and select the mailboxes that you wish to backup.

To manage licenses,

  • Navigate to Exchange tab → License Management.
  • The screen displays the following information at the top of the table.
    • Total Licenses – This shows the number of licenses purchased.
    • Used Licenses – This shows the number of mailboxes licensed by the product.
    • Remaining Licenses – The number of unused licenses is shown here.

You can modify the list of licensed mailboxes in any of the following methods:

Importing a list of mailboxes using a CSV file

You can use a CSV file with the list of all mailboxes that you would like to add or remove from the licensed mailboxes list. To download a sample CSV file, click here.

To import a CSV file,

  • Click the Office 365 or On-premises tab depending on which license you wish to manage.
  • Click the icon under the Actions column of the Office 365 tenant/Exchange organization.
  • In the pop-up that appears, click Browse and select the CSV file that you’ve created.
  • Choose the action that you’d like to perform on the mailboxes.
    • Manage Mailboxes: All mailboxes in the CSV file will be licensed.
    • Unmanage Mailboxes: All mailboxes in the CSV file will be unlicensed.
  • Click OK.

Manually selecting the list of mailboxes

To manually license or unlicense mailboxes,

  • Click the Office 365 or On-premises tab depending on which license you wish to manage.
  • Click the Total Number of Users in the Managed Mailboxes column.
  • In the pop-up that appears, select the type of mailboxes that you wish to see, i.e., only the managed mailboxes, or the unmanaged, or both from the Mailbox View drop-down box.
  • Click icon to search for the mailbox by their display name or email address.
  • Click icon to fetch any modifications to the list of mailboxes for that Office 365 tenant/Exchange organization.
  • Select the mailboxes that you wish to manage/unmanage.
  • Click OK to save the selection.
  • To select/unselect all users in the tenant/organization, hover your mouse under the Managed Mailboxes column of the tenant and click Manage All/ Unmanage All link.
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