The Weitz Company uses ADManager Plus to prevent user governance errors and privilege creep

Business challenges

• Error-prone manual processes: Weitz's IT team had manual sub-processes within its joiner-mover-leaver lifecycle management framework. These manual, high-volume processes were riddled with human errors.

The problem

According to Nile Jacobus, the systems administrator at Weitz, the organization's IT team courted several errors in their user lifecycle management framework, which were mostly contributed by the manual processes.

The IT team was determined to automate cumbersome and error-prone manual processes by implementing an identity governance and administration solution.

The solution

Weitz's IT leadership decided to implement ADManager Plus, ManageEngine's IGA solution, to resolve their challenges related to user lifecycle management. As a first step, Weitz's IT team was able to implement approval-based orchestration of essential identity management tasks, such as user provisioning and deprovisioning. These processes were automated using ADManager Plus' drag-and-drop workflows, guided by the supervision of Weitz's IT leadership.

Jacobus was all praise for ADManager Plus' comprehensive report library, which consists of 200+ reports that provide insights on user activity, AD account status, credential hygiene, and much more.

Besides, ADManager Plus gave Weitz's IT team the ability to perform administrative actions directly from the reports without any intermediary processes or interruptions.

Cross-functional collaboration amongst administrative and non-admin teams became more structured, thanks to ADManager Plus' role-based delegation feature. Jacobus noted that his team was able to delegate administrative tasks to non-admin staff without the risk of granting them excessive privileges.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.