Before resolving this issue, make sure that you know which license you're currently using.
Oracle Patch Download Failure
Description
In certain cases, the Oracle JRE 6, JRE 7, JRE 8, JDK 8, JDK 11, JDK 13, JDK 14, JDK 17, JDK 19, JDK 20, JDK 21, JDK 22, JDK 23, JDK 24, and JDK 25 for Windows and JRE 8 for Mac patches download fails. This is because you're not logged in to Oracle. To download you need to provide your login credentials.
Refer this document to know how to upload patches using the Upload Patches option.
Steps
Follow the steps given below to resolve this issue:
Click on Upload near the Download failed error message. Using the Upload option you can install this patch.
Otherwise, navigate to Patches -> Downloaded Patches -> Upload Patches ->Search for the Bulletin ID of the application which you want to install and click on Upload under Action.
Then select Install Patches to deploy.
Here are the Bulletin IDs for Oracle applications:
JRE 6 - TU-011
JRE 7 - TU-030
JRE 8 - TU-053
JDK 8 - TU-160
JDK 11 - TU-802
JDK 13 - TU-1000
JDK 14 - TU-1139
JDK 17 - TU-1282
JDK 19 - TU-1512
JDK 20 - TU-1482
JDK 21 - TU-1553
JDK 22 - TU-1656
JDK 23 - TU-1819
JDK 24 - TU-1952
JDK 25 - TU-2128
JRE 8 for Mac - MAC-033
If the patch is successfully downloaded automatically from the vendor, there is no need for manually uploading the patches. However, in instances where automatic download fails, you can proceed to manually upload the patches by following the above mentioned methods.
If the issue persists even after following above-mentioned resolution, kindly contact support.
