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How InterGlobe Enterprises' IT Team Simplified IT Management Using ADManager Plus

About InterGlobe Enterprises

InterGlobe Enterprises is a large Indian conglomerate holding leadership positions in aviation, hospitality, and travel-related services. Established in 1989 and headquartered in Gurugram, InterGlobe employs more than 24,000 professionals internationally. Its business ventures include civil aviation (IndiGo), airline management, travel commerce, advanced pilot training, aircraft maintenance engineering, and real estate.

Company

InterGlobe Enterprises

Industry

Service

Location

India

Employee

20,000+

Business challenges

The IT team at InterGlobe Enterprises was bombarded with calls from users about security and access issues, and it was becoming difficult to handle all the requests efficiently.

"We have around 25,000 to 30,000 users. We have Active Directory and Microsoft Exchange on premises. So, in Delhi IT operations, we get a lot of calls from different users about either security issues or access issues."

Gautam Gupta, IT Manager at InterGlobe

Realizing they had to act before things spiralled out of control, Gupta's team began hunting for software solutions that could help them simplify their IT operations. ManageEngine ADManager Plus met all their requirement criteria, and Gupta's team installed the solution.

The solution

Gupta's team experienced a significant improvement in the way they were able to respond to requests once they installed ADManager PlusÑManageEngine's unified Active Directory, Exchange, and Office 365 management solution.

"ADManager Plus has helped us improve our response time. Whenever there is a requirement for any report, we use ADManager Plus to extract it in a single click. It's simple, straightforward, and efficient to get the reports."

Gautam Gupta, IT Manager at InterGlobe

"You don't have to be an expert in PowerShell scripting to get data."

Gautam Gupta, IT Manager at InterGlobe

Apart from ADManager Plus, Gupta's team also uses two other ManageEngine products: ADAudit Plus, an Active Directory auditing solution, and ADSelfService Plus, a secure end-user password management portal.

"The three tools have increased our productivity and have reduced effort hours for our team by a huge margin."

Gautam Gupta, IT Manager at InterGlobe

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.

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