On-PremisesCloud
The system requirements when using Remote Access Plus cloud include the following:
This section gives you information about the hardware requirements for Remote Access Plus agents.
The hardware requirements for Remote Access Plus agents include the following:
| Hardware | Recommendations |
| Processors | Intel Pentium |
| Processor Speed | 1.0 GHz |
| RAM Size | 512 MB |
| Hard Disk Space | 30 MB* |
* May increase dynamically depending on the operations performed on the client computer
The hardware requirements for the Distribution Server includes the following;
| No. of Computers Managed Using the Distribution Server | Processor Information | RAM Size | Hard Disk Space |
| 1 to 500 | Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache | 4 GB | 6 GB* |
| 501 to 1000 | Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache | 4 GB | 12 GB* |
| 1001 to 3000 | Intel Core i5 (4 core/8 thread) 2.3 GHz | 8 GB | 16 GB* |
| 3001 to 5000 | Intel Core i7 (6 core/12 thread) 3.2 GHz | 8 GB | 20 GB* |
This section gives you information about the software requirements for Remote Access Plus agents.
| Windows OS | Windows Server OS | Mac OS | Linux OS |
| Windows 11 | Windows server 2022 | 15 - Sequoia | Ubuntu 10.04 & later versions |
| Windows 10 | Windows server 2019 | 14 - Sonoma | Debian 7 & later versions |
| Windows 8.1 | Windows server 2016 | 13 - Ventura | Red Hat Enterprise Linux 6 & later versions |
| Windows 8 | Windows server 2012 R2 | 12 - Monterey | CentOS 6 & later versions |
| Windows 7 | Windows server 2012 | 11 - Big Sur | Fedora 19 & later versions |
| Windows server 2008 R2 | 10.15 - Catalina | Mandriva 2010 & later versions | |
| 10.14 - Mojave | Linux Mint 13 & later versions | ||
| OpenSuSE 11 | |||
| SuSE Enterprise Linux 11 & later |
You are required to install any of the following browsers on your computer to access the Remote Access Plus console:
Note: The screen resolution should be 1280 x 1024 pixels or higher.