ManageEngine® Key Manager Plus Upgrade Pack Download

The latest Key Manager Plus version is 6.6 (6671). See What's New in Key Manager Plus 6.6.

If you are using an earlier version, apply the latest upgrade pack to maximize the newly rolled-out features, enhancements, and fixes. Click here for the upgrade instructions based on the operating system.

How Do I Find My Build Number?

Log in to the Key Manager Plus web interface and click the profile option in the top right corner and click License. You will find the build number of the currently installed Key Manager Plus version mentioned below the version number.

From 6670 to 6671 Upgrade pack 6670 to 6671
SHA256:
24063d96714dfbb4fb9ea7767377307eb286c62926616490e9a5e0f33f42bff7
From 6660 to 6670 Upgrade pack 6660 to 6670
SHA256:
c7f3e96e7cf8206c57b320b6cfac5cb4afc140602403ec74da5f2c87041adb76
From 6650/6651/6652/6653 to 6660 Upgrade pack 6650/6651/6652/6653 to 6660
SHA256:
787780051e6c12dfb7071920c5ff6269c551908dba4bbedf260fc6367255c67a
From 6650/6651/6652 to 6653 Upgrade pack 6650/6651/6652 to 6653
SHA256:
f51632094f6b095fd0265a074bdc31cc0fc6bfed61640c95845a4e18365790e6
From 6650/6651 to 6652 Upgrade pack 6650/6651 to 6652
SHA256:
df05ed229e48864a8f2cb12d392d9008e3b7bcc83c9138a1e0243e11d0542c97
From 6650 to 6651 Upgrade pack 6650 to 6651
SHA256:
38b27235473c58792fceec9e8eb9de4b5fd0540ea7a9e02f757355da9fd742e9
From 6620 to 6650 Upgrade pack 6620 to 6650
SHA256:
0d8756e7a2620452fe4c2dc1e94c345d26f14fe93c02ae71611575702693a448
From 6610 to 6620 Upgrade pack 6610 to 6620
SHA256:
91304585af5d27999f1f5801d1f4307e61f7ac386492fb6c68b5ab6dc1b7f016
From 6600 to 6610 Upgrade pack 6600 to 6610
SHA256:
a5961f8883c9c6021d1647e1a349fcc67bc4ba0d03449e18ddaa5103115ff59f
From 6500 to 6600 Upgrade pack 6500 to 6600
SHA256:
a212cefbe5918d02b07f35c0dbb282e7cbb37ecac0eccc0dc2c88a15dc729a7e
From 6450 to 6500 Upgrade pack 6450 to 6500
SHA256:
4a57705edd845e44dd257403c105fce90d9b7babe2bd68ed4ffd13fc27d6f12b
From 6420 to 6450 Upgrade pack 6420 to 6450
SHA256:
9da4bb03514e2814686bef221bdf4de5b1d617eae271ffb002473cc1eaf46266
From 6400/6401 to 6420 Upgrade pack 6400/6401 to 6420
SHA256:
89f528f256023391dadd60342f15eda662956410a714ca38870d0e62b0e89931
From 6350 to 6400 Upgrade pack 6350 to 6400
SHA256:
146447637797a9442e4e2fe27c61e230328ddcab21a415aa97e503b5ac12a941
From 6300 to 6350 Upgrade pack 6300 to 6350
SHA256:
cbcd4320c0af3893579bf817fd0c751ac742419b78fcc2838de821b3f1ccc451
From 6210 to 6300 Upgrade pack 6210 to 6300
SHA256:
6b926e4613d4cc5949d19593817121432b9af491e491e06c773694d2b9c9b81d
From 6200 to 6210 Upgrade pack 6200 to 6210
SHA256:
e868f79a95b00157e3fccd860c04469a3a02f968d13d974bdd7ef4820f1de550
From 6160/6161 to 6200 Upgrade pack 6160/6161 to 6200
SHA256:
d8e8ab10452e791d5eb14983e2fd5fa4f74478fc3709da80e32c4e4dc307df45
From 6150/6151 to 6160 Upgrade pack 6150/6151 to 6160
SHA256:
8804d7a2553bf5433236b70145b20ba7d602c2f415b4788b1a55b57d8c714ca0
From 6100 to 6150 Upgrade pack 6100 to 6150
From 6000/6001/6002 to 6100 Upgrade pack 6000/6001/6002 to 6100
From 5970 to 6000 Upgrade pack 5970 to 6000
From 5960 to 5970 Upgrade pack 5960 to 5970
From 5950 to 5960 Upgrade pack 5950 to 5960
From 5920 to 5950 Upgrade pack 5920 to 5950
From 5910 to 5920 Upgrade pack 5910 to 5920
From 5900 to 5910 Upgrade pack 5900 to 5910
From 5860 to 5900 Upgrade pack 5860 to 5900
From 5850 to 5860 Upgrade pack 5850 to 5860
From 5810 to 5850 Upgrade pack 5810 to 5850
From 5800 to 5810 Upgrade pack 5800 to 5810
From 5750 to 5800 Upgrade pack 5750 to 5800
From 5710 to 5750 Upgrade pack 5710 to 5750
From 5700 to 5710 Upgrade pack 5700 to 5710
From 5650 to 5700 Upgrade pack 5650 to 5700
From 5630 to 5650 Upgrade pack 5630 to 5650
From 5620 to 5630 Upgrade pack 5620 to 5630
From 5610 to 5620 Upgrade pack 5610 to 5620
From 5600 to 5610 Upgrade pack 5600 to 5610
From 5510 to 5600 Upgrade pack 5510 to 5600
From 5500 to 5510 Upgrade pack 5500 to 5510
From 5200 to 5500 Upgrade pack 5200 to 5500
From 5100 to 5200 Upgrade pack 5100 to 5200
From 5000 to 5100 Upgrade pack 5000 to 5100
From 4500 to 5000 Upgrade pack 4500 to 5000
From 4100 to 4500 Upgrade pack 4100 to 4500
From 4000 to 4100 Upgrade pack 4000 to 4100
From 2000 to 4000 Upgrade pack 2000 to 4000

Upgrade Pack Instructions based on Operating Systems

Prerequisites

  1. Stop the Key Manager Plus service. For Linux, use the command /etc/rc.d/init.d/sshkeymanager-service stop to stop the service.
    Notes:
    • If you are using PostgreSQL as the database, ensure that the Postgres process is not running in the task manager.
    • If you are using MSSQL as the database, ensure that the OpenJDK/Zulu platform process is not running in the task manager.
  2. If you store the 'database_params.conf' file in a different location, copy the file back to the original location, i.e., '/conf/' , before performing the upgrade.
  3. Perform a backup of the entire Key Manager Plus installation folder and store it somewhere safe. You can revert to this copy in case of an upgrade failure with your settings intact. Additionally, take a backup of the Key Manager Plus database.

Windows

  1. To start with, right-click the Command Prompt and select 'run as administrator' .
  2. Navigate to the '/bin' directory and execute 'UpdateManager.bat' .
    • During MS SQL server configuration for the Key Manager Plus database, if you have opted for 'Windows Authentication,' start the command prompt using the service account with which the Key Manager Plus service has been configured to connect to the SQL server (i.e., instead of running as administrator, run as the service account).
    • To identify whether a service account is used or an SQL account is used, navigate to /conf directory and open the database_params.conf file. If you do not find a username and password in the file, then Key Manager Plus is using Windows Authentication, and therefore, you need to run the command prompt with service account privilege.
    • update manager
  3. Click Browse and select the .ppm file that you downloaded from the ManageEngine Key Manager Plus Upgrade Pack section.
  4. As a part of patch integrity verification from Key Manager Plus build 6300 onwards, Key Manager Plus requires an SSL certificate to complete the upgrade process. Key Manager Plus will automatically import this certificate during the upgrade. In case, if the automatic import does not happen, you will be prompted to manually add the SSL certificate. Download the relevant SSL certificate from here
  5. In this case, when the Import Certificate pop-up opens, click Browse and Import the SSL certificate you downloaded from the above step.
  6. import certificate
  7. Click Install in the Update Manager window to begin the upgrade process. Please note that importing the SSL certificate is mandatory while upgrading Key Manager Plus from version 6.2 to 6.3. However, this is a one-time operation, and you need not repeat the process during the next version upgrade.
  8. To apply multiple upgrade packs, do the following for each upgrade: exit the Update Manager, start & stop the Key Manager Plus service once, and execute the above steps 1, 2, and 3 again.
  9. Once you have finished applying the upgrade packs, start the Key Manager Plus service.

Linux (Headless)

  1. Navigate to /bin directory using the terminal.
  2. Execute the command sh UpdateManager.sh -c (This will run the Update Manager in CLI mode)
  3. Now, press i to install and supply the full path of the upgrade package that you have downloaded from ManageEngine Key Manager Plus Upgrade Pack section.
  4. As a part of patch integrity verification from Key Manager Plus build 6300 onwards, Key Manager Plus requires an SSL certificate to complete the upgrade process. Key Manager Plus will automatically import this certificate during the upgrade. In case, if the automatic import does not happen, you will be prompted to manually add the SSL certificate. Download the relevant SSL certificate from here.
  5. Enter the SSL certificate's absolute path when prompted. Once the certificate is imported successfully, wait for the upgrade to complete until the message "Service Pack applied successfully" is displayed. Please note that importing the SSL certificate is mandatory while upgrading Key Manager Plus from version 6.2 to 6.3. However, this is a one-time operation, and you need not repeat the process during the next version upgrade.
  6. To apply multiple upgrade packs, do the following for each upgrade: exit the Update Manager, start & stop the Key Manager Plus service once, and execute the above steps 1, 2, and 3 again.
  7. After applying the upgrade packs, start the Key Manager Plus service using /etc/rc.d/init.d/sshkeymanager-service start.

Applying the Key Manager Plus Upgrade Packs for Failover Service (FOS) Model

In a failover service set up with two application servers bound to an MS SQL cluster, you can upgrade only the primary server; the secondary server must be reinstalled, and the failover service setup must be reconfigured. To do so

  1. Deactivate the failover service
  2. Upgrade Key Manager Plus on the primary application server
  3. Reinstall Key Manager Plus on the secondary application server
  4. Reconfigure the failover service

1. Deactivate the Failover Service

You can deactivate the failover service either from the primary or secondary server by following the below steps:

  1. Open a command prompt in any of the servers.
  2. Navigate to \bin directory.
  3. Execute the command: UninstallFOS.bat.
  4. Now, uninstall the Key Manager Plus application entirely from the other servers.

To reconfigure a failover service and set up a fresh secondary instance of Key Manager Plus, follow the steps given in the help guide: FOS.

2. Upgrade the Primary Application Server

Using the latest .ppm file available in the ManageEngine Key Manager Plus Upgrade Pack section, upgrade your primary installation of Key Manager Plus. Apply the PPM file to the primary server using the above instruction based on your operating system.

3. Reinstall Key Manager Plus on the Secondary Application Server

After upgrading the primary server to the latest version, You can reinstall the latest version of Key Manager Plus on your secondary server. Note: Ensure the software architectures are the same i.e. 32-bit/64-bit. You can download Key Manager Plus from this link.

4. Reconfigure Failover Service

After reinstalling the secondary server, you can perform the steps detailed in the failover service help documentation to configure failover service in the secondary application server again.

Note:

Key Manager Plus also allows you to schedule database backups from within the product, and provides a script to restore the data for assistance in case of disaster/data loss. While it is recommended that you take a copy of the Key Manager Plus installation directory before applying the upgrade pack, you can always rely on the database backups scheduled from within the product if anything goes wrong.

If you need any assistance or clarifications, please contact keymanagerplus-support@manageengine.com.