City of Bremerton upgrades its cyber defense and insurance coverage using Log360
About Bremerton city:
Located in Washington, the City of Bremerton serves as a vital local government organization with a strong naval and civic presence. Home to the Puget Sound Naval Shipyard, the city plays a strategic role in regional infrastructure and defense. Bremerton manages a wide range of public services, including planning, safety, utilities, and community development. Its IT department is responsible for maintaining secure, centralized systems that support all municipal functions. With growing cybersecurity demands, the city focused on strengthening compliance, operational visibility, and data protection. Bremerton’s proactive digital strategy reflects its commitment to public trust, transparency, and efficient governance.
Country
USA-
Industry
Government
Business challenges:
The need for a robust cybersecurity and log management solution became increasingly urgent as Bremerton continued to modernize its IT infrastructure.
- Lack of centralized log monitoring
Without a dedicated SIEM in place, the IT team had no unified way to track and analyze security events across their infrastructure.
- Visibility gaps in security events
The absence of real-time log correlation and event tracking made it difficult to detect anomalies or respond proactively to potential threats.
- Manual and disconnected processes
Monitoring logs and alerts required switching between multiple systems, leading to inefficiencies and slower incident response times.
- Preparing for compliance and cyber insurance
As the city sought to improve its cybersecurity insurance coverage and meet various government compliance requirements, they needed a solution that could produce reliable audit reports and demonstrate control over security processes.
- Limited IT resources for deployment and management
As a municipal organization with a lean IT team, they required a solution that was easy to deploy, manage, and scale without placing a heavy operational burden on staff.
Key benefits after using Log360:
By deploying Log360, the City of Bremerton was able to address its key security challenges and unlock the following benefits:
- Centralized log management
Log360 brought all log sources under one platform, eliminating the need for multiple disconnected tools and streamlining visibility across the city’s infrastructure.
- Efficient security event tracking
The ability to track and analyze events in real time allowed the team to validate incidents quickly, reducing manual effort and speeding up response.
- Support for compliance and insurance Log360's reporting and audit capabilities helped the city improve its cybersecurity insurance tier and better align with compliance requirements, critical for securing funding and demonstrating accountability.
Onboarding and Implementation experience:
Bremerton's onboarding experience with Log360 was smooth, structured, and efficient. With support from the ManageEngine implementation team, the solution was deployed without disruption to daily operations. Chris Chambers, the city's IT systems administrator, emphasized the value of working with a knowledgeable team that ensured everything was configured correctly the first time.
The only minor challenge encountered, adding the cloud directory for AD auditing, was quickly identified and resolved during the implementation session itself. This hands-on guidance gave the IT team the confidence to begin using the platform right away, without needing to troubleshoot or revisit key configurations.
Having a knowledgeable team helped us get everything set up properly, so we did it right the first time.
- Chris Chambers, IT systems administrator, City of Bremerton
Customer Ratings:
About OnboardPro
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.
About Log360
Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. Vigil IQ, the solution's TDIR module, combines threat intelligence, an analytical Incident Workbench, ML-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and it offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities. For more information about Log360, visit manageengine.com/log-management/ and follow the LinkedIn page for regular updates.
Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. It combines threat intelligence, machine learning-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.
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