ManageEngine SIEM solution Log360 strengthens HA International's security monitoring capabilities

Challenges

• Ineffective manual processes were previously used to gather data on security events to address security issues.
• The existing syslog server required difficult manual network monitoring processes.
• The previous log management system was inefficient and lacked automation.
• Inconsistent and confusing alerts hindered responses to security issues.

Results after Log360 implementation:

• Enhanced log monitoring: Increased visibility and integration with the ticketing system.
• Enhanced security posture: Simplified compliance demonstration with ISO: 27001 and ACSC ISM controls using predefined and custom compliance options.
• Improves and accelerates detection and response: Integration with existing tools, like ManageEngine ServiceDesk Plus, enhances the speed and accuracy of threat management.
• Improvement in MTTD: Log360's capabilities contribute to a low mean time to detect.
• Removes complexity and enhances efficiency: Well-priced, integrates seamlessly into a Microsoft environment, and works well with ServiceDesk Plus.

Results

• Automated and streamlined monitoring: Log360's automated log management and monitoring solution transformed a manual, once-a-month process into a daily, proactive security fortress.
• Enhanced threat detection: Enabled the detection and mitigation of critical threats like mass file deletions, brute-force attacks, and excessive logon failures.
• Reduced response times: Improved mean time to detect from days to seconds, providing for quicker identification and response to security incidents.
• Improved security posture: Provided ready-made reports and alerts, enhancing the understanding of security events and significantly boosting the organization's overall security posture.
• Proactive auditing capabilities: Facilitated internal audits and better preparedness for potential future compliance requirements, even in the absence of formal external audits.

HA International's search for an automated log monitoring tool

Facing growing security risks, HA International needed an automated log management solution to monitor its Active Directory, SQL servers, file servers, and Cisco/Meraki infrastructure. The organization wanted to turn its log data into actionable insights for threat prevention and improved operational efficiency.

Thomas Murray, IT manager at HA International, sought a solution to automatically collect data on security events from the organization's enterprise network. Previously, he had to monitor the network manually, a time-consuming and challenging process. At that time, HA International relied on manual monitoring processes, which impacted threat detection speed and overall productivity.

How Log360 benefits HA International

HA International evaluated its options and replaced its previous SIEM vendor after finding ManageEngine Log360 more effective, easy, and affordable to use. Log360 provides HA International with ready-made reports and alerts addressing its Active Directory, infrastructure issues, SQL, and VMware environments. This solution's real-time surveillance delivers immediate detection of anomalies and suspicious activities, ensuring quick identification of security threats.

HA International is now proactive in its security efforts with Log360, transforming its response time from days to seconds and enabling efficient daily log management that was once a challenging and time-consuming monthly process.

HA International reports being delighted with the intuitive interface and strong performance of Log360.

Log360 helps HA International address security incident

A security incident that highlights the value of Log360 occurred at HA International when several disabled accounts were unexpectedly reactivated. This anomaly triggered an instant alert from Log360, prompting an immediate investigation. While the investigation confirmed the legitimacy of the change, the swift notification ensured that no potential threat went unnoticed. This incident showcased how Log360's proactive monitoring capabilities empower organizations to detect unusual activity, respond rapidly, and maintain a strong security posture, turning potential vulnerabilities into well-managed situations.

Murray clarified that while HA International is not currently subject to formal compliance audits, Log360 has enabled the IT team to conduct proactive internal audits, ensuring it is well-prepared should requirements change.

About Log360

Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates and responds to security threats. Vigil IQ, the solution's TDIR module, combines threat intelligence, an analytical Incident Workbench, ML-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and it offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities. For more information about Log360, visit manageengine.com/log-management/ and follow the LinkedIn page for regular updates.