The Mott Community College leverages ADManager Plus to optimize user management

Business challenges

• Manual user creation and password reset processes.
• Burden on the IT team due to custom code that required constant middleware maintenance.
• Difficulty in managing users across Google Workspace and Active Directory platforms.

The problem

Mott Community College faced multiple business challenges related to user management, including manual user creation and password reset processes, custom code requiring constant middleware maintenance for integration with Active Directory, and difficulty managing users across Google Workspace and Active Directory platforms. These challenges resulted in a significant burden on the IT team, which needed a reliable and efficient solution to automate routine tasks.

The solution

To address these challenges, Mott Community College turned to ADManager Plus, which provided a simple and effective solution for user management. It enabled the college to automate user creation and password reset processes, reducing the burden on the IT team.

The implementation of ADManager Plus had a significant impact on Mott Community College's user management processes. The tool's user-friendly interface made it easy to create users and reset passwords, streamlining routine tasks and reducing the workload on the IT team. ADManager Plus also integrated Google Workspace with Active Directory, simplifying user management across both platforms.

Randy Schapel, Manager of Academic Computing at Mott Community College, was impressed with ADManager Plus and its engagement team, noting that they "know the product in and out" and offered multiple options and approaches for managing user accounts.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.