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APEC University simplifies identity modifications with ADManager Plus

About APEC University

APEC University was founded in 1965 under the name "Instituto de Estudios Superiores" (Institute of Higher Studies). This private university is located in Santo Domingo, the Dominican Republic. In 1968, the government granted APEC accreditation as a university with the right to award higher education degrees. The university changed its name to APEC University on August 1983.

Company

APEC University

Industry

Education

Location

Dominican Republic

Employee

500+

Business challenges

APEC University faced significant challenges in bulk modification of user accounts. It had to modify each user manually, which was a tedious process. Creating user templates from scratch was time-consuming. The university required a robust system to manage the user life cycle efficiently, as there are frequent changes in student enrollment.

The solution

While searching for a solution, APEC University evaluated ADManager Plus. Upon implementing the product, its integration with its help desk tool helped streamline user onboarding and offboarding. This enabled administrators to customize user details during onboarding using predefined user templates that helped APEC University modify bulk users.

Ricardo Perez explains that these templates saved significant time and effort for the educational institution.

"ADManager Plus delivers multilingual support and quick response to tickets, which is fantastic. This solution truly prioritizes customer satisfaction."

Ricardo Perez, IT general director

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.

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