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Athens City Schools serves approximately 3,000 students across multiple institutions, including elementary, middle, high, and virtual schools. Managing identities across these environments requires accuracy, scalability, and flexibility.
Athens City Schools
Education (K–12)
Alabama, United States
3,000 students and staff
— Ron Scarbel, senior manager of ITOps
This process was time-consuming, error-prone, and difficult to scale.
A previously implemented custom solution added further challenges. It relied heavily on a single developer, making it expensive and difficult to maintain. When support for the solution ended, the process became unreliable, forcing the team back to manual operations.
Additionally, integrating with PowerSchool presented technical complexity due to its nested data structure, multiple user attributes, and varying requirements for students and staff.
Athens City Schools implemented ManageEngine ADManager Plus to automate identity life cycle management and streamline Active Directory operations.
The solution integrates with PowerSchool, using a custom-built framework that processes and transforms data before provisioning. This enables accurate handling of complex requirements such as grade-based student provisioning and multi-school staff management.
With automation workflows in place, the district now manages onboarding, modifications, and offboarding efficiently while ensuring users receive the right access at the right time.
The implementation was led by ManageEngine's Implementation Manager Harish, whose deep technical expertise helped translate complex requirements into a scalable solution.
— Scott King, senior systems engineer, Athens City Schools
ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Entra ID management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.
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