Crystal Clinic Orthopaedic Center enhances efficiency and security with ManageEngine ADManager Plus

Business challenges

Dennis Somogyi, information security officer at Crystal Clinic, faced significant challenges in managing user onboarding and offboarding as the organization expanded. The growing workforce led to an increase in the number of departments and job roles, adding to the administrative workload.

This made it difficult for Somogyi's team to create and manage role-based templates, resulting in inconsistencies and delays in user provisioning and deprovisioning. To address these issues, the team was looking for a solution that could automate the onboarding and offboarding of Active Directory (AD) users and simplify the entire process.

The solution

While searching for a solution to overcome its AD challenges, Somogyi's team evaluated ADManager Plus. Since it was already using ADAudit Plus, DataSecurity Plus, and Endpoint Central and was familiar with the other ManageEngine solutions, the team adopted ADManager Plus to enhance automation and streamline user management across the IT environment.

Using ADManager Plus, Crystal Clinic streamlined AD user creation through role-based templates, enabling administrators to manage and create accounts with just a single click. This saved hours of work and eliminated manual errors.

To get the most out of ADManager Plus, Crystal Clinic turned to OnboardPro, ManageEngine's implementation service. Somogyi and his team were impressed by the ease of the process.

Somogyi applauded ManageEngine's OnboardPro service for its efficiency and support. With the help of the implementation team, the solution was customized to fit Crystal Clinic's exact needs, ensuring a seamless transition. Today, ADManager Plus plays a crucial role in the hospital's infrastructure, helping it maintain control, boost productivity, and support continued growth.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.

About OnboardPro

OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit https://www.manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.