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General Health Plaza Hospital automates tasks, enhances efficiencies using ADManager Plus

About General Health Plaza Hospital

General Health Plaza Hospital, also known as Hospital General de la Plaza de la Salud (HGPS) opened in 1996. It has helped more than 140,000 low-income patients with discounts and waivers for health treatment plans from a grant provided by the Dominican Government. Among the hospital's accomplishments are the first primary care center in the country, an outpatient surgery program, and a poison control center. HGPS is also a teaching hospital facility specializing in several areas.

Company

General Health Plaza Hospital

Industry

Healthcare

Location

USA

Employee

1,000+

Business challenges

General Health Plaza Hospital previously struggled with user life cycle management. Tasks like creation, modification, and deletion of user identities was a manual and time-consuming process. Delegating the correct permissions to technical support staff without compromising security presented a significant challenge.

The solution

After implementing ADManager Plus, the hospital was able to automate routine tasks like user creation and deletion from a single console. Automating these routine tasks saved a lot of time and reduced errors. Additionally, the solution allowed them to delegate management granularly and reporting actions to technicians, streamlining workflows and reducing workload.

"ADManager Plus made our user management process easy by automating Routine tasks and empowering our support team with appropriate permissions."

Elias Silfa, Information security analyst

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.

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