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ORS Nasco is a leading North American wholesaler of industrial maintenance, repair, and operation supplies, serving distributors across industries such as manufacturing and construction. With a vast product portfolio and strong distribution network, the company helps customers streamline procurement and improve operational efficiency.
ORS Nasco relied on manual processes for user provisioning and deprovisioning, making identity management time-consuming and prone to delays. The lack of integration between Active Directory (AD) and the HR system (ADP) limited visibility into employee changes, making onboarding and offboarding inefficient and inconsistent.
ORS Nasco
Manufacturing and engineering construction
Illinois, United States
201–500
With ADManager Plus, ORS Nasco automated user life cycle management and integrated its HR system with AD, enabling real-time visibility into employee changes. This streamlined onboarding and offboarding, reduced manual effort, and made identity management faster, simpler, and more efficient.
As ORS Nasco continued to grow, the IT team found that its existing AD environment was becoming increasingly difficult to manage efficiently. User provisioning and deprovisioning processes were entirely manual, requiring multiple steps to create new accounts or disable access for departing employees. This not only consumed valuable time but also increased the risk of delays and inconsistencies.
At the same time, the lack of integration between the company's HR system (ADP) and AD created additional challenges. The IT team had limited visibility into employee status changes, making it harder to onboard new users or offboard departing employees in a timely, accurate manner.
Monica Williams, project manager and service desk lead at ORS Nasco, explained, “Everything was done manually. There was no automation available, so setting up or removing users took multiple steps and a lot of time.” The team needed a solution that could simplify AD management, introduce automation, and seamlessly integrate with ADP to ensure a smoother, more reliable user life cycle process.
To address these challenges, ORS Nasco implemented ManageEngine ADManager Plus, enabling the automation and centralized control of AD operations. A key focus of the implementation was integrating ADManager Plus with ADP, enabling real-time visibility into employee changes and significantly improving the efficiency of onboarding and offboarding processes.
The implementation was carried out through ManageEngine’s OnboardPro service, ensuring a structured, seamless deployment. With guided support, the IT team was able to quickly configure the solution, establish the ADP and AD integration, and align the setup with operational needs. The hands-on approach helped the team not only deploy the product successfully but also understand how to use it effectively from day one.
Reflecting on the experience, Williams said,
With ADManager Plus in place, the IT team now benefits from automated user life cycle management and improved visibility into employee changes. Tasks that were once manual and time-consuming are now streamlined, enabling the team to respond faster and operate more efficiently.
Williams noted,
The implementation has ultimately transformed ORS Nasco's day-to-day operations, making identity management more seamless, efficient, and reliable.
ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Entra ID management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.
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