Stan Weaver streamlines user life cycle management with ADManager Plus

Business challenges

Managing user accounts efficiently had become a time-consuming and error-prone task for the IT team at Stan Weaver & Company, a leading HVAC manufacturer in the United States. With operations spread across multiple offices, manually creating, updating, and deprovisioning Active Directory (AD) accounts often consumed several hours each week.

As Sam, IT specialist at Stan Weaver & Company, explained, before automation, user creation was a completely manual process. It took hours and wasted a lot of time.

The lack of automation also made it difficult to maintain consistency in user permissions and access levels. Any departmental changes or office transfers had to be handled manually, increasing the chance of oversight. The IT team needed a way to automate user provisioning, maintain accurate access permissions, and eliminate repetitive tasks without relying on complex custom scripts.

The solution

To streamline identity operations, Stan Weaver & Company adopted ManageEngine ADManager Plus, extending its existing ManageEngine ecosystem that already included Endpoint Central. The goal was to automate user provisioning, updates, and deprovisioning, and eliminate the need for manual scripting.

Using ADManager Plus, the IT team integrated the company's HR system, UKG Ready, with AD through CSV-based automation. Employee data updates from HR now trigger automatic actions in AD, such as user account creation, attribute updates, or deactivation, ensuring that every change reflects instantly and accurately across systems.

During implementation, the team received expert guidance from Mahesh of the OnboardPro team, who helped them configure the automation and fine-tune the setup for their environment.

With automation now in place, the organization has significantly reduced manual effort, improved accuracy, and strengthened control over user access management.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.

About OnboardPro

OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of product installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit https://www.manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.