Grouping Reports
The Reports page contains a list of reports, generated using Applications Manager, by grouping them with respect to Monitor Groups and Monitor Type. The reports are grouped for easier report analysis and for providing more flexibility in report generation, which can be accessed either manually or using the search option. They are grouped as follows:
- Overview
- Analytical Reports
- Infrastructure
- Applications
- Digital Experience & Web
- Custom Monitors
Note : The details available for each attribute of the Monitor Type (except Monitor Groups) are shown in descending order. For example, in Availability report of a Monitor Type, the Monitor with the poorest availability is displayed first.
Overview
Monitor Group
This generates reports for all the Monitor Groups created using Applications Manager. Choose the Monitor Group from the Select Application combo box. The following are the different Report types that are generated for the Monitor Group.
| Report Types | Details |
|---|
| Availability & Health | Current Snapshot: The overall Availability and Health snapshot of the Monitor Group and the respective monitors, services, processes and databases in the Monitor Group.
Critical Snapshot: The Availability and Health snapshot of monitors, services, processes and databases which are in Critical / Warning State in the Monitor Group. History: Availability and Health Outage reports for Monitor Group with details of Monitors that are in down state |
| Availability Reports | Percentage: The overall availability of the Monitor Group and the availability details for the respective monitors, services, processes and MS SQL databases in the Monitor Group. Outage Comparison Report: With this report, you can compare the outages for current & past week / month. You would be able to find the details of how many times (count) outages have happened and also the duration of the outage. Also, you have the option to select the business hours for which you want the metrics to be calculated. You can define your custom business hours by using the Business Hours tool under Settings tab.
Availability Trend Report: You have the history of 12 days, 12 weeks, 12 months availability report. Using this, you can follow the trend that is happening. Also, you have the option to select the business hours for which you want the metrics to be calculated. You can define your custom business hours by using the Business Hours tool under Settings tab. Availability and Downtime Trend Report: This section shows three reports - the availability of the monitor group in percentage, the downtime count, and the total downtime of the monitor group for the specified time period. The availability in percentage values are compared against the target availability to give you an idea of the availability trend of the specified monitor group. These information is also summarized in a table that shows the availability percentage, downtime count and the total downtime for the respective time periods.
You can generate these reports for the last 12 days, last 12 weeks or the last 12 months. You can also generate these reports based on the business hour chosen. The business hours have to be defined using the 'Business Hours' tool under the Settings tab. The reports thus generated can be exported as Microsoft Excel files (.xls). Downtime History Report: Provides the overall availability of the selected Monitor Group, along with the downtime history of each monitor within the group and its Sub-Groups across all time periods. The report includes key details such as monitor information, downtime reasons and duration, offering a consolidated view of downtime patterns at the group level. The reports thus generated can be exported as PDF (.pdf) or Microsoft Excel (.xls) formats.
Note: Downtime History Report for Monitor Group is supported from Applications Manager v17.78.00. |
| Health Reports | Percentage: The overall health of Monitor Group and the health details for the respective monitors in the Monitor Group. |
| At a Glance Report | The performance of top 10 monitors within this monitor group can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Alarm Summary | Alarm Occurrences for the application, attributes grouped in the application, and monitors, with graphical representation. Additionally, a graph representing the split up of total critical alarm occurrences in application by most critical monitors is also generated. |
| Monitor Group Attribute Report | The attribute report of the constituent monitors in the Monitor Group |
Custom Reports
Users can now access the custom reports directly from the Reports tab under the OVERVIEW category from the Applications Manager v180200 onwards. It provides a view of Advanced Reports, Alarm Summary Reports, and Custom Query Reports in the Reports page.
| Report Types | Details |
|---|
| Advanced Reports | Creates customized reports by combining metrics across availability, inventory, configuration and performance categories from monitors across different resource types. You can choose the required columns, apply filters/criteria and optionally group and sort the report output for analysis. Learn more |
| Alarm Summary Reports | Creates alarm-focused reports across monitors and monitor types using metrics such as Availability and Health (with severity/state breakdown). Helps analyze frequent alarms, identify recurring issues, and review alarm trends, with an option to drill down to alarm history for selected monitor attributes. Learn more |
| Custom Query Reports | Generates tailored reports by running user-defined SQL queries on Applications Manager data. Supports dynamic placeholders (time-range timestamp placeholders and sub-query placeholders) and lets you save and reuse queries for flexible, real-time analysis. Learn more |
Analytical Reports
Trend Analysis
This generates reports for the individual monitors. The following are the different Report types that are generated.
| Report Types | Details |
|---|
| Availability History - Downtime History | Access the downtime/uptime chart for today's period, along with the downtime history for the specific monitor across all periods. Additionally, review the summary details of Scheduled Downtime and Unmanaged Time. This provides a comprehensive view, offering clarity on the exact downtime of the monitor. Users can also include a descriptive reason behind the downtime by editing the Reason column provided in the Downtime Scheduler. |
| Summary Report | Gives the summary of all the reports for that particular monitor. |
| At a Glance Report | The performance of the selected monitors can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Server Utilization Report | Gives the overall server utilization report (comprising of CPU, Memory and Disk Utilization in percentage, along with Server Uptime and individual disk usage details) for the selected monitors over a period of time. Note:This option is supported only for Server monitors. |
Infrastructure
Servers
This generates reports for the Server Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Server Monitor Type from the combo box). The following are the different Report types that are generated for the Server Monitor Type.
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Server Monitor Types such as Linux and Windows being monitored by the Applications Manager. |
| Health | The health of all the monitors in the Applications Manager server. |
| At a Glance Report | The performance of top 10 servers can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Response Time | The minimum, maximum, and average response time of all the Server Monitors, in milliseconds. |
| CPU Usage | The minimum, maximum, and average amount of CPU utilized by the Server Monitor. |
| Memory Usage | The minimum, maximum, and average amount of memory utilized by the Server Monitor. |
| Disk Usage | The minimum, maximum, and average amount of Disk space utilized by the Server Monitor. |
Cloud Infrastructure
This generates reports for the Cloud Apps Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Cloud Apps Monitor Type from the combo box). The following are the different Report types that are generated for the Cloud Apps Monitor Type.
| Report Types | Details |
|---|
| Availability | The availability details that include total downtime (in hours, minutes, and seconds), total uptime (in hours, minutes, and seconds), average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average uptime percentage for all the cloud apps monitors being monitored by the Applications Manager. |
| Health | The health of all the cloud apps monitors in the Applications Manager server. |
| At a Glance Report | The performance of top 10 cloud apps can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Response Time | The minimum, maximum, and average response time of all the cloud apps monitors, in milliseconds. |
Virtualization
This generates reports for the Virtualization Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Virtualization Monitor Type from the combo box). The following are the different Report types that are generated for the Virtualization Monitor Type.
| Report Types | Details |
|---|
| Availability | The availability details that include total downtime (in hours, minutes, and seconds), total uptime (in hours, minutes, and seconds), average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average uptime percentage for all the virtual server monitors being monitored by the Applications Manager. |
| Health | The health of all the virtual server monitors in the Applications Manager server. |
| At a Glance Report | The performance of top 10 virtual servers can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Response Time | The minimum, maximum, and average response time of all the virtual server monitors, in milliseconds. |
Applications
Application Servers
This generates reports for the Application Server Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Application Server Monitor Type from the combo box). The following are the different Report types that are generated for the Application Server.
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Application server Monitors being monitored by the Applications Manager. |
| Health | The health of all the monitors in the Applications Manager server. |
| At a Glance Report | The performance of top 10 Application servers can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Response Time | The minimum, maximum, and average response time of all the Application server monitors, in milliseconds. (not for .NET) |
| Memory Usage | The minimum, maximum, and average JVM usage by all the Application server monitors, in bytes. (not for Oracle AS, .NET) |
| JDBC Connection Usage | The minimum, maximum, and average JDBC Connections of Application server monitors (not for Oracle AS, .NET, Tomcat) |
| Thread | The minimum, maximum, and average number of threads spawned by Application server monitors (not for Oracle AS, JBoss) |
| Session Details | The minimum, maximum, and average HTTP Sessions of Application server monitors (not for .NET, Tomcat, JBoss) |
| Request Throughput of Application Servers | Number of requests processed per unit of time in the server. (not for .NET, Tomcat, Websphere, JBoss, WLI, Weblogic) |
| Web Application Throughput of Application Servers | Number of requests processed per unit of time in the web application (not for .NET, Tomcat, Websphere, JBoss, WLI, Weblogic) |
Middleware/Portals
This generates reports for the Middleware/Portal Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Middleware/Portal Monitor Type from the combo box). The following are the different Report types that are generated for the Middleware/Portal Monitor Type.
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Web Service Monitors being monitored by the Applications Manager. |
| At a Glance Report | The performance of top 10 webservices can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Health | The health of all the monitors in the Applications Manager server. |
| Response Time | The minimum, maximum, and average response time of all the Web Service monitors, in milliseconds. |
| JVM Usage | The minimum, maximum, and average JVM usage by the monitors |
| Connection Pool Usage | The minimum, maximum, and average JDBC Connections of the monitors |
| Thread Details | The minimum, maximum, and average number of threads spawned by the monitors |
| Session Details Time | The minimum, maximum, and average HTTP Sessions of the monitors |
ERP
This generates reports for the ERP Monitors created using Applications Manager. The following are the different Report types that are generated:
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Web Service Monitors being monitored by the Applications Manager. |
| Health | The health of all the monitors in the Applications Manager server. |
| CPU Utlilization | The minimum, maximum, and average time taken to connect, in milliseconds. |
| Memory Utlilization | The minimum, maximum, and average amount of memory utilized |
| Disk Utlilization | The minimum, maximum, and average amount of disk utilized |
| PageIn Rate | The Average number of page-ins per second |
| PageOut Rate | The Average number of page-outs per second |
| Spool Utilization | Utilization of the spool work processes as a percentage |
| Background Utilization | Percentage of the background processing capacity currently utilized; |
| Front End Response Time | Average time that a user waits at the front end for the processing the request |
| Enqueue Requests | Number of lock requests |
| Connection Time | The minimum, maximum, and average time taken to connect, in milliseconds. |
Databases
This generates reports for the Database Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Database Monitor Type from the combo box). The following are the different Report types that are generated for the Database monitor.
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Database Monitors being monitored by the Applications Manager. |
| Health | The health of all the monitors in the Applications Manager server. |
| At a Glance Report | The performance of top 10 database servers can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Response Time | The minimum, maximum, and average time taken to connect to the database server by the Applications Manager server, in milliseconds. |
| Buffer Hit Ratio | The minimum, maximum, and average Buffer Hit Ratio of the database |
| Cache Hit Ratio | The minimum, maximum, and average Cache Hit Ratio of the database |
Mail Servers
This generates reports for the Mail Server monitor type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Mail Server Monitor Type from the combo box). The following are the different Report types that are generated for the Mail Server Monitor Type.
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Mail Server Monitors being monitored by the Applications Manager. |
| Health | The health of all the monitors in the Applications Manager Mail Server Group. |
| At a Glance Report | The performance of top 10 mailservers can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Response Time | The minimum, maximum, and average response time of all the Mail Server monitors, in milliseconds. |
Java / Transactions
This generates reports for the Java Runtime Monitor created using Applications Manager. The following are the different Report types that are generated:
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Web Service Monitors being monitored by the Applications Manager. |
| Health | The health of all the monitors in the Applications Manager server. |
| At a Glance Report | The performance of top 10 java runtime monitors can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Response Time | The minimum, maximum, and average time taken to connect, in milliseconds. |
| Memory Usage | The minimum, maximum, and average amount of memory utilized |
| CPU Usage | The minimum, maximum, and average amount of CPU utilized |
Converged Infrastructure
This generates reports for the Converged Infrastructure Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Converged Infrastructure Monitor Type from the combo box). The following are the different Report types that are generated for the Converged Infrastructure Monitor Type.
| Report Types | Details |
|---|
| Availability | The availability details that include total downtime (in hours, minutes, and seconds), total uptime (in hours, minutes, and seconds), average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average uptime percentage for all the Converged Infrastructure monitors being monitored by the Applications Manager. |
| Health | The health of all the Converged Infrastructure monitors in the Applications Manager server. |
| At a Glance Report | The performance of top 10 Converged Infrastructure can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Response Time | The minimum, maximum, and average response time of all the Converged Infrastructure monitors, in milliseconds. |
Digital Experience & Web
URLs/ Web Apps
This generates reports for the URLs/ Web Apps Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of URLs/ Web Apps Monitor Type from the combo box). The following are the different Report types that are generated for the URLs/ Web Apps Monitor Type.
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Web Service Monitors being monitored by the Applications Manager. |
| At a Glance Report | The performance of top 10 webservices can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Health | The health of all the monitors in the Applications Manager server. |
| Response Time | The minimum, maximum, and average response time of all the Web Service monitors, in milliseconds. |
Web Servers
This generates reports for the Web Server Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Web Server Monitor Type from the combo box). The following are the different Report types that are generated for the Web Server Monitor Type.
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Web Server Monitors being monitored by the Applications Manager. |
| At a Glance Report | The performance of top 10 webserver can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Health | The health of all the monitors in the Applications Manager server. |
| Response Time | The minimum, maximum, and average response time of all the Web Server monitors, in milliseconds. |
Services/APIs
This generates reports for the Services Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Service Monitor Type from the combo box). The following are the different Report types that are generated for the Service Monitor Type.
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Service Monitors being monitored by the Applications Manager. |
| Health | The health of all the monitors in the Applications Manager server. |
| At a Glance Report | The performance of top 10 services can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Response Time | The minimum, maximum, and average response time of all the Service monitors, in milliseconds. |
End User Monitoring (EUM)
You can view comprehensive reports about the health, availability, downtime and response time of web applications or website across all locations.
| Report Types | Details |
|---|
| At a Glance Report | The At a Glance Report displays the availability information of the EUM Monitors and agents, average Transaction Time and Outage stats by Location. |
| Location Agent Report | This report displays the average Response Time, Availability and Downtime at different locations. |
| Availability Reports | The availability details include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the EUM Monitors in Applications Manager. |
| Health Reports | The state of health of all the EUM Monitors in Applications Manager. |
| EUM At a Glance Report | At a Glance Report of a particular EUM Monitor across locations. |
| EUM Summary Report | The summary Report of a particular EUM Monitor across locations. |
Web Services
This generates reports for the Web Service Monitor Type created using Applications Manager. The reports can be generated either for all the Monitor Types (by choosing ALL from the combo box) or for any specific Monitor Type (by choosing the respective type of Web Service Monitor Type from the combo box). The following are the different Report types that are generated for the Web Service Monitor Type.
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the Web Service Monitors being monitored by the Applications Manager. |
| At a Glance Report | The performance of top 10 webservices can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Health | The health of all the monitors in the Applications Manager server. |
| Response Time | The minimum, maximum, and average response time of all the Web Service monitors, in milliseconds. |
| Operation Execution Time | The time taken for getting response from the Service. |
Custom Monitors
Custom Monitors Reports
This generates report for all the numerical attributes of the Custom Monitors created using Applications Manager. The list of all the scalar numerical attributes available in the Custom Monitor will be listed with the reports and the agent name.
The following are the parameters in the report details of any attribute for which the report generation is enabled.
| Parameters | Details |
|---|
| Attribute Details | This contains the following details: - Name of the attribute.
- The agent from which the attributes were added to the Custom Monitor.
- The port at which the agent is running.
- The type of the service or resource through which the JMX or SNMP agents are monitored.
- The minimum value obtained for every polling interval.
- The maximum value obtained for every polling interval.
- The average value of the attribute obtained for every polling interval.
|
| Average Value (Graph) | Graphical representation that depicts the relationship between the average value and time of the attribute. |
| Average Value (Table) | Tabular representation that shows the relationship between the average value and time of the attribute. |
If the custom monitor is created and the attributes are not listed, then you can click on the link provided in the Custom Monitor Reports to enable or disable the same.
Custom Types
This generates reports for the Custom Monitors types created using Applications Manager. The following are the different Report types that are generated:
| Report Types | Details |
|---|
| Availability | The availability details that include total down time in hours and minutes, average time taken to repair the failure (MTTR), average time between the failures (MTBF), and average Uptime percentage for all the monitors in the custom monitor type being monitored by the Applications Manager. |
| Health | The health of all the monitors in the custom monitor type. |
| At a Glance Report | The performance of top 10 custom monitors can be compared in a single view. By clicking on the bars in the report, you can see all the attributes of the monitor in a single view. Further, you can drill down to see the individual attribute reports. |
| Response Time | The minimum, maximum, and average response time of all the custom monitors, in milliseconds. |
