Manage FSO Agents

The Applications Manager FSO Agent is a lightweight, unified agent that enables full-stack observability by monitoring both the performance and health of your servers and applications. It collects key performance metrics such as CPU usage, memory utilization, disk I/O, and network traffic. Log monitoring capabilities are provided through sub-agents such as AppLogs. Together, metrics and logs deliver real-time visibility, intelligent alerting, and faster troubleshooting across your infrastructure.

Note: The FSO Agent (Manage Server Monitoring Agent) feature is supported from Applications Manager version 175500 and later.

How to Deploy Monitoring Agents

To deploy a new FSO Agent, follow the steps below:

• Go to Settings → Discovery & Data Collection → FSO Agent.
• Under the Deploy Agent section, choose the desired server type (Windows/Linux) and click Deploy.
• Follow the on-screen instructions to download, extract, and execute the installation script.
• Once installed, the agent automatically starts communicating with Applications Manager, and server monitoring begins.

View Agents and Agent Actions

After successful installation, navigate to:

Settings → Discovery & Data Collection → FSO Agent → View Agents

The View Agents page displays the following details:

• Display Name: Name of the server monitor.
• Host Name: Host machine where the agent runs.
• IP Address: Host machine IP address.
• Version: Installed agent version.
• OS: Operating system of the host.
• Status: Current communication state (e.g., Agent Communicating).
• Time Since Last Communication: Time elapsed since last contact.
• Installation Path: Directory where the agent is installed.

Supported Agent Actions

• Upgrade Agents: Upgrade selected agents to the latest available version.
• Manage/Unmanage Monitoring: Enable or disable monitoring without uninstalling the agent.
• Delete: Removes the agent from the Applications Manager console along with its associated monitors. This action does not uninstall the agent from the target machine.
• Export: Export agent details in PDF or Excel format.
• Agent Logs: Opens the Log Report page for troubleshooting communication and processing issues.
• SubAgents: Opens the Sub Agent Management panel to manage AppLogs and other supported sub-agents.

After deploying and verifying the FSO Agent, you can enable the AppLogs sub-agent for centralized log monitoring.

How to Deploy AppLogs

AppLogs is a sub-agent of the FSO Agent that enables centralized log collection and monitoring for applications running on the server.

Note: The AppLogs feature is supported from Applications Manager v179400 and above.

You can enable the AppLogs sub-agent in either of the following ways:

Option 1: Enable During FSO Agent Installation

Enable AppLogs during the FSO Agent installation to activate log monitoring immediately after deployment.

• Windows: During FSO Agent installation, select the Enable AppLogs Monitoring Agent checkbox in the Windows InstallShield wizard.
• Linux: While installing the FSO Agent, enable the AppLogs sub-agent using the Enable AppLogs Monitoring Agent toggle option provided in the Linux installation steps within the Applications Manager UI.

Option 2: Enable After Installation

1. Navigate to Settings → Discovery & Data Collection → FSO Agent.
2. Click on the View Agents tab.
3. Select the required server.
4. Open the Sub Agent Management panel.
5. Under AppLogs Monitoring, click Enable.
6. Confirm in the dialog box.

Note: Once installed, performance monitoring begins automatically. Log monitoring requires configuring the appropriate Log Type and Log Profile. Refer to the AppLogs Configuration page for detailed instructions.

Verify AppLogs Sub Agent Status

• Status is displayed as Enabled.
• Last Communicated Time indicates the most recent heartbeat from the AppLogs sub-agent.

Supported Actions in AppLogs Sub Agent

The following actions are available from the Sub Agent Management panel:

• Enable: Activates log collection from configured applications and system log sources on the server.
• Disable: Stops log collection without affecting performance monitoring by the main FSO Agent.
• Restart: Restarts the AppLogs service to resolve temporary communication or ingestion issues.
• Upgrade: Updates the AppLogs sub-agent to the latest compatible version without reinstalling the FSO Agent.
• Report: Displays a table with recent AppLogs activity, including Log Type, Data Received Time, Log Indexed Time, Request Processing Time, Log Processing Time, Logs Indexed, and Data Transfer (KB). The report can be exported in PDF or Excel format for troubleshooting connectivity or log ingestion issues.