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Frequently asked questions (FAQs)

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 What are the regions cloud APM can be deployed at?

 

We can monitor AWS in these regions - AWS Global, AWS China and AWS GovCloud. Similarly, we can monitor Azure in Azure Global, Azure Gov Cloud, Azure China. If the question is regarding where Applications Manager product can be installed on public cloud, we can deploy the marketplace version on AWS Global and Azure Global.

 Is Applications Manager compatible with government regulations in the KSA region?

 

 Is there a way to capture web page information, Ajax calls, on RUM without injecting the jscript?

 

No, it is not possible to use RUM monitor without injecting script in the webpage.

  What will be the size of the APM Insight agent?

 

  Is it possible to change the calculations of Apdex score?

 

  Out of 100 samples, are we implying that only 75 samples will be considered for calculating Apdex score? Assuming 50 satisfied customers and 50 frustrated customers, the formula will be (50 + 25)/100?

 

  Is OpManager agents is different from Applications Manager agents? We are monitoring ServiceDesk Plus MSP application but not able to understand how to check important parameters that relevant to performance of ServiceDesk Plus application?

 

  Can you explain what is satisfied, frustrated and tolerating % in Apdex score?

 

  Is it possible to toss in information from third-party tools into the performance analysis in APM Insight?

 

  Can you list the applications and DBs that are supported by APM Insight?

 

  Does APM Insight have an independent security assessment of byte-code instrumentation methods?

 

  Can OpManager and APM Insight agents resides on same server without any conflict?

 

  How do I monitor a specific service on a Windows server VM?

 

  How long is the Apdex logs stored in Applications Manager?

 

  There was an image that indicated that there was a portion of the code that was not instrumented, what does it refer to?

 

  We already have APM module. Is APM insight is a different module from APM?

 

  Do you have agents for RHEL or any kind of Linux server?

 

  Is there a possibility that APM Insight may generate inconveniences in the monitored application? What is the APM Insight agent footprint?

 

  Is there a difference between having OpManager Plus with APM add-on deployment and having OpManager and Applications Manager standalone deployments separately?

 

  What is the function of the APM Insight? Is it the agent installed into the server where you have your applications hosted?

 

  What do you classify as an instance? Is it the number of applications being monitored by APM Insight?

 

  What version of Applications Manager supports the automated setup of APM Insight?

 

  Does APM and Netflow analysis (Application tab) monitor in the same manner?

 

  Can Applications Manager configure MIDC to capture custom metrics?

 

  Can vulnerability assessment of applications be performed in Applications Manager?

 

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"Standout Tool With Extensive Monitoring Capabilities"

It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.

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carlos-rivero
"I like Applications Manager because it helps us to detect issues present in our servers and SQL databases."
Carlos Rivero

Tech Support Manager, Lexmark

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