APM Insight Dashboard

• Dashboards
• Overview
• Monitored Parameters
• Data Cleanup & Collection Configurations

Overview

Applications Manager provides a primary set of application performance metrics such as response time, CPU utilization, disk, and memory utilization, error states, etc. These metrics will help you to keep track of the efficiency of applications, during regular intervals. You can also find the number of applications that are active, down, and unmanaged. Attributes like Availability, Application name, Agent type, APDEX score, Errors, Throughput, Fatal count, Avg. Response time etc.. can be viewed and managed either in tabular or grid view.

The performance metrics of the applications being monitored in APM Insight are displayed under the APM tab. These metrics include mainly:

• Application Performance Index (APDEX)
• Response Time
• Throughput, etc.

Configure Alarms

• In APM, the 'Monitor actions' dropdown->'Configure Alarm' option is supported at the Instance level (and not the Application level) and is provided on the Instance page so that we can use it to configure Threshold and Actions.

  Note: In APM Insight versions 16430 and below, the 'Actions' dropdown->'Configure Alarm' option is supported at the Instance level (and not the Application level) and is provided on the Instance page so that we can use it to configure Threshold and Actions.

• By default, for the Availability and Health attributes, we fetch average data for the last 5 minutes while applying a threshold every minute. For other attributes, we fetch average data for the last 5 minutes while applying a threshold for 5 minutes.

  Note: In APM Insight versions 16560 and below, the average data for the last 5 minutes is fetched while applying a threshold for the respective attributes by default. Users can update the 5 minutes interval in the apminsight.properties file under <Applications Manager Home>\working\apminsight\conf directory (Key Name: attribute.update.timeinterval). Restart is required to apply these changes.

Enable Reports

• In APM, the the 'Monitor Actions' dropdown->'Enable Reports' option is also supported at the Instance level (and not the Application level) and is provided on the Instance page so that we can use it to enable/disable reportsfor APM Insight attributes.

  Note: In APM Insight versions 16430 and below, the Actions' dropdown->'Enable Reports' option is also supported at the Instance level (and not the Application level) and is provided on the Instance page so that we can use it to enable/disable reports for APM Insight attributes.

• By default, reports are enabled for all APM Insight attributes (under Setting → Enable Reports → Custom Reports → Set Monitor Type to APM Insight) and can be customized based on the requirement. Following is the list of reports that can be generated for APM Insight attributes:
  • Trend Analysis Report
  • At a Glance Report
  • Forecast Report
  • Inventory Report
  • Schedule Reports
  • Availability Report
  • Health Report
  • Attributes Report

Note: Common time zone should be maintained between the Applications Manager server and APM Insight agent-installed server for proper functioning.

Monitored Parameters

To view detailed performance metrics, click over the corresponding listed instance. The metrics are categorized into ten different tabs for better understanding:

• Monitor Information
• Overview
• Transactions
• Database
• Traces
• JVM
• Exceptions
• Service Map
• App Parameters
• Thread Profiling

Monitor Information

The Monitor Information tab displays crucial specifications related to your monitor pertaining to the Operating system, Host, Port, etc.

Instance Split Up:

Following are the metrics displayed in the Monitor Information tab:

Category	Attribute	Description	Agent / Supported Application
			Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Application	Display Name	Name of the application given during the time of monitor creation.
	Agent Type	Type of the agent running on the particular Application.
	Hosts	Total number of hosts present in the particular application.
	Instances	Total Number of Instances present on the particular application.
	Associated Monitor groups	Displays the monitors associated with all the groups.
Instance	Display Name	Name of the instance given during the time of monitor creation.
	Agent Installed Path	Indicates the directory where the agent is installed.
	Last communicated time	The timestamp when the agent last communicated with the Application Manager.
	Agent Type	Type of the agent running on the particular instance.
	Monitor Creation Time	The time at which the monitor was created.
	Agent Version	Indicates the agent version which is currently used.
	Host	The host where the agent is running on a particular instance.
	Port	The port where the agent is running on a particular instance.
	IP Address	The IP Address of the particular instance.
	OS	Operating System where the instance of the application is running.
	OS Version	Version of the operating system where the instance of the application is running.
	OS Architecture	Architecture of the operating system where the instance of the application is running.
	Application Runtime Environment Version	Environment version where the application is running.
	Data Exporter Version	Indicates the Data Exporter version which is currently used.
	Data Exporter Installation Path	Indicates the directory where the Data Exporter is installed.
	Associated Monitor groups	Displays the monitors associated with all the groups.
	Application Server	Displayes the type of the Application server used by the running instance.

Overview

The performance metrics of the applications being monitored in APM Insight are displayed under the Overview tab. These metrics include:

Category	Attribute	Description	Agent / Supported Application
			Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Application/Instance information	Apdex Score	It is a measure of response time based on a set threshold. Satisfied, Tolerating, and Frustrated are the percentages of users under the respective categories.
	Average Response Time	The average response time of transactions for the chosen time frame.
	Request - Total Count	The total number of transactions that are running in the application.
	Requests - Per minute	The number of requests served per minute for the chosen time frame.
	Errors	The percentage of errors encountered in relation to the total number of requests made at the application level during a specific time period. Errors(%) = (Error Count/ Total request Count) * 100 Where, Error Count - Refers to the count of requests at the application level that resulted in response codes ranging from 400 to 599, indicating errors. Total Request Count - This represents the overall number of requests made at the application level, encompassing both successful and erroneous requests.
	Exceptions	The total number of exceptions that occurred at the application level within a specific time frame. Exceptions = Fatal Exception + Warning Exception Where, Fatal - Denotes the number of exceptions at the application level categorized as 'Fatal.' These exceptions signify critical issues that have the potential to severely impact the application's functionality. Warning - Represents the number of exceptions at the application level classified as 'Warning.' These exceptions indicate potential issues or non-fatal errors that may require attention but do not lead to a complete application failure.
	Data Throughput	The size of the request and response objects are tracked.
	Agent Last Communicated	The timestamp at which the agent communicated with APM.
Graph Metrics	Min	The minimum value for the corresponding parameter for the chosen time frame.
	Max	The maximum value of the corresponding parameter in the chosen time frame.
	95th Percentile	The 95th percentile of the value of the corresponding parameter within the chosen time frame.
	Average	The averaged value for the corresponding parameter for chosen time frame.
	Average Resp. Time	The averaged value for the corresponding response time of transaction for chosen time frame.
	Apdex Score	A decimal value between 0 and 1 for instance or application for the chosen time frame.
	Throughput	The number of requests served per minute for the chosen time frame. (cpm)
	Count	The number of occurrences for the particular parameter in the chosen time frame.
	Transaction Name	The name of the transaction.
	Resp. Time	The value of response time for a transaction.
	Exception Count	The total number of exceptions that occurred at the application level within a specific time frame. Exceptions = Fatal Exception + Warning Exception Where, Fatal - Denotes the number of exceptions at the application level categorized as 'Fatal.' These exceptions signify critical issues that have the potential to severely impact the application's functionality. Warning - Represents the number of exceptions at the application level classified as 'Warning.' These exceptions indicate potential issues or non-fatal errors that may require attention but do not lead to a complete application failure.

In addition to the above metrics, you can also view various types of transaction details and represent them as graphs/charts. These include:

Graph	Agent / Supported Application
	Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Response time broken by Components
Apdex Score
Request Throughput
Data Throughput
Errors
Exception count
Exception Split up
Recent 5 Error Transactions
Top 5 Transactions by Resp. Time (in sec)
Recent 5 Exception Traces
Top 5 Slow Traces (in sec)

Transactions

The Transactions tab displays transaction details pertaining to the action that consumes longer time, frequently accessed actions, and tier-wise breakdown of transaction response time (Example: JVM, Database, and much more) from the application level down to the individual transaction level. You can also view various transactions that are running as Web Transaction, Background, or Errors.

Below are the metrics shown in the Transactions tab:

Category	Attribute	Description	Agent / Supported Application
			Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Table Metrics	Transaction Name	Name of the transaction
	Apdex	The Application Performance Index (APDEX) score of the transaction.
	Requests	The number of requests made for the transaction.
	Errors	The percentage of errors relative to the total number of requests made during a specific time period at the transaction level. Errors(%) = (Error Count/ Total request Count) * 100 Where, Error Count - It refers to the number of requests at the transaction level that have returned with a response code like 400 to 599, which will be considered an error count. Total Request Count - This refers to the overall number of requests made at the transaction level, including both successful and erroneous requests.
	Avg. CPU Time	The average value of the amount of time taken by the CPU to run the transaction (in ms).
	Fatal	Count of exceptions at the transaction level classified as 'Fatal.' These exceptions indicate critical issues that can severely impact the transaction's functionality.
	Response Time
	Avg	The average value of the time taken for the transaction to respond within the application (in sec).
	Min	The minimum amount of time taken for the transaction to respond within the application (in sec).
	Max	The maximum amount of time taken for the transaction to respond within the application (in sec).
	Total	The total amount of time taken for the transaction to respond within the application (in sec).
	Bytes In
	Avg	The average amount of bytes that are received by that transaction within the application.
	Min	The minimum amount of bytes that are received by that transaction within the application.
	Max	The maximum amount of bytes that are received by that transaction within the application.
	Total	The total amount of bytes that are received by that transaction within the application.
	Bytes Out
	Avg	The average amount of bytes that are sent from that transaction within the application.
	Min	The minimum amount of bytes that are sent from that transaction within the application.
	Max	The maximum amount of bytes that are sent from that transaction within the application.
	Total	The total amount of bytes that are sent from that transaction within the application.
Graph Metrics	Min	The minimum value for the corresponding parameter for the chosen time frame.
	Max	The maximum value of the corresponding parameter in the chosen time frame.
	95th Percentile	The 95th percentile of the value of the corresponding parameter within the chosen time frame.
	Average	The averaged value for the corresponding parameter for chosen time frame.
	Requests per minute	The number of requests served per minute for the chosen time frame.
	Apdex Score	The Application Performance Index (APDEX) score of the particular transaction.
	Total Requests	The overall number of requests (transactions) made at the application level, including both successful and erroneous requests.
	Average Response Time	The value of response time for a transaction.
	Exceptions
	Fatal	The number of exceptions at the transaction level with a severity level classified as 'Fatal.' These exceptions indicate critical issues that can severely impact the transaction's functionality.
	Warning	This indicates the number of exceptions at the transaction level with a severity level classified as 'Warning.' These exceptions highlight potential issues or non-fatal errors that may require attention but do not result in a complete transaction failure.
Table Metrics - (Recent 5 Traces/Slow Traces of this Transaction)	Request Time	The time in which communication happened for the Trace
	Avg. Response Time (Response Time)	The time taken by the trace to complete its execution (in sec).
	CPU Time	The amount of time taken by the CPU to respond (in ms).
	External Calls	The total number of external calls made by the trace.
	Exceptions (Exception Count)	The number of exceptions that occurred within a specific period at the transaction level. Exceptions = Fatal Exception + Warning Exception Where, Fatal - The number of exceptions at the transaction level is classified as 'Fatal.' These exceptions indicate critical issues that can significantly impact transaction functionality. Warning - The number of exceptions at the transaction level classified as 'Warning.' These exceptions point to potential issues or non-fatal errors that may necessitate attention but do not lead to transaction failures.
	SQL Time	The minimum amount of time taken for the trace to respond within the application (in ms).
	Distributed Calls (Distributed Calls Count)	The total number of external calls made by the trace in various applications.
Raw Table Data Metrics	Collection Time	The time taken to collect the transaction.
	Apdex Score	The Application Performance Index (APDEX) score of the particular transaction.
	Avg. Response Time	The average value of the time taken for the transaction to respond within the application (in sec).
	Requests - Total Count	The total number of transactions that are running in the application.
	Errors	Count of requests (transactions) that resulted in response codes falling within the range of 400 to 599 during the collected time at the transaction level.

In addition to the above metrics, you can also view all the transaction details and represent them as graphs based on:

Graph Name	Agent / Supported Application
	Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Response time broken by Components
Request Throughput
Data Throughput
App Server Components Split Up
Split up by Exception
Split up by Error
Response time and Throughput broken by Components (Will be available only for background transactions.)

Note:
You can switch between the graphical or tabular representation of the transaction page using the Graph View and Table View buttons available at the top of the page.

Traces

The Tracing feature will provide you with insight into individual transactions that are running within your application. Transaction Traces are snapshots of transactions to help you identify performance bottlenecks by drilling down the transactions to pinpoint the cause of trouble.

Based on the options configured in the web client file, the SQL statements executed within the transaction and its stack trace are collected and displayed in the tree view. Also, you can view various transactions that are running as Error Traces and Distributed Traces.

Tab Name	Agent / Supported Application
	Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
All Traces
Error Traces
Distributed Traces

Below are the metrics shown in the Traces tab:

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Start Time	Detailed date and time at which the trace was started.
Transaction	Name of the transaction on which the trace was launched along with the request type and response code.
CPU Time	The amount of time taken by the CPU to respond (in ms).
Avg. Response Time	Average amount of time taken by the trace when run multiple times (in ms/sec).
Total Response Time	The total time taken by the trace to complete its execution (in ms/sec).
SQL Time	The minimum amount of time taken for the trace to respond within the application (in sec).
External calls	The total number of external calls made by the trace.
Exception Count	The count of exceptions that occurred within a specific timeframe at the traces level. Exceptions = Fatal Exception + Warning Exception Where, Fatal - This category encompasses exceptions at the traces level with a severity level classified as 'Fatal.' These exceptions denote critical issues that can significantly impact the functionality of individual traces. Warning - This category includes exceptions at the traces level with a severity level classified as 'Warning.' These exceptions highlight potential issues or non-fatal errors that may warrant attention but do not lead to trace-level failures.
Bytes In	The total number of bytes requested.
Bytes Out	The total number of bytes responded.
Memory Used	Total amount of memory used by the trace.
Method Count	Total number of method calls executed by the trace.
Distributed Calls (Distributed calls Count)	Total number of external calls made by the trace in various applications.
Instance name	Name of the Instance.

By clicking on individual transactions, you get a detailed view of the performance of executions for the selected transaction trace along with the list of internal invocations that were performed within the transaction. Following is the list of metrics that are monitored in this view:

Summary

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
HTTP Response code	Response code
HTTP Method	HTTP Method
Total calls	The Total Number of method calls and the total number of external calls executed by the trace.
Thread Name	The name of the thread which executes the trace.
Thread ID	Identifier of the thread which executes the trace.
DB Queries (No.of DB Queries)	The Number of Database Queries Executed by the trace.
Slowest Method calls and count - Slowest Method call	The names of all the components traced with the slowest being shown first.
Slowest Method calls and count - Count	The number of times a component is called.
Slowest Method calls and count - Duration	The time duration the component took to executed out of the total time that the trace took to execute.
Slowest Method calls and count - Percentage	Percentage value of the duration the component took to execute.
Total External calls count - External call	The name of all the external call components.
Total External calls count - Total Time	The Total time taken for the external call execution.
Total External calls count - Count	The number of times the external component is called.
Request Parameters	The Query String passed in the trace.
Request Headers	The HTTP header used to provide information on the HTTP request.

Following is the list of graphs shown under this tab:

Graph Name	Agent / Supported Application
	Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Slowest Method calls
External calls

Trace Details

APM Insight version 16440 includes a Trace Details tab that displays all running methods and their durations in seconds. Users may use the supported search option to filter out specific metrics and methods for further analysis. It also supports a toggle button for suspected slow metrics that helps improve overall performance by identifying the methods that are executed slowly.

Tree View: (Available in versions 16430 and below)

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Delay Time	The difference between the time taken for the method call and the current method call.
Exclusive	The time taken to execute a particular method.
Total	The time taken to complete a command and all its sub commands.
Metric	Name of all the action performed by the trace.

Components View: (Available in versions 16430 and below)

Graph Name	Agent / Supported Application
	Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Components View

SQL Statements

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Start Time (Timestamp)	The time when the SQL query was executed by the trace (in ms).
Total Time (Execution Time)	The total time for the execution of a particular method (in ms).
Query	Query which is executed.
No.Of Queries	The total number of queries executed.

Remote (External) Calls

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
External calls	The name of all the external calls executed.
Count	The number of times the external component is called.
Execution time	The total time for the execution of an external call (in sec).

Exceptions

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Time	The time at which the Exception occurred.
Severity	Level of exception
Message	Error message when an exception occurs.
Exception class	Class name of the exception
Stack Trace (Available in versions 16430 and below)	Stack Trace of the exception

Note: In version 16440 and above, Stack Trace will be available under the Exception Class Attribute dropdown.

Other traces of this transaction

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Minimum	The minimum value of the corresponding parameter for a chosen time frame.
Maximum	The maximum value of the corresponding parameter in the chosen time frame.
Average	The averaged value for the corresponding parameter for the chosen time frame.
95th Percentile	The 95th percentile of the value of the corresponding parameter within the chosen time frame.

Following is the list of graphs shown under this tab:

Graph Name	Agent / Supported Application
	Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Transaction Response time and Throughput

JVM

Following is the list of graphs shown under this tab:

Graph Name	Agent / Supported Application
	Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
JVM CPU Usage
JVM Classes Count
Non Heap Memory
Heap Memory

Database

With APM Insight's Database feature, you can get detailed performance metrics to identify the slow database calls, database usage, and overall performance of the database furnished with detailed graphical and tabular representations. By clicking on an individual database operation, you will be able to view a list of web transactions that were performed by that particular operation, thereby allowing you to narrow down and isolate the root cause of the performance slowdown.

Below are the metrics shown in the Database tab:

Table View:

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Database Operation	The name of the database operation.
Total Requests (Count)	The total number of times the database operation has run in the application.
Errors (%)	These metrics measure the percentage of errors in relation to the total number of database operations conducted at the database operation level within a specific timeframe. Errors(%) = (Error Count/ Total request Count) * 100 Where, Error Count - This signifies the number of individual database operations at the database operation level that resulted in SQL exceptions, categorizing them as errors. Total Request Count - This refers to the overall count of database operations performed at the database operation level, encompassing both successful and erroneous operations.
Avg. Response Time	The average value of the time taken for the database operation to respond within the application.
Min. Response Time	The minimum amount of time taken for the database operation to respond within the application.
Max. Response Time	The maximum amount of time taken for the database operation to respond within the application.
Total Response Time	The total amount of time taken for the database operation to respond within the application.

Graph View:

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Average Response Time (Response Time)	The response time of a transaction (in ms).
Errors(%)	The proportion of errors with respect to the total number of requests made within a specific period at the application/transaction level. Calculated as Errors(%) = (Error Count/ Total request Count) * 100 Where, Error Count - This signifies the number of individual database operations at the database operation level that resulted in SQL exceptions, categorizing them as errors. Total Request Count - This refers to the overall count of database operations performed at the database operation level, encompassing both successful and erroneous operations.
Graph Metrics
Min	The minimum value for the corresponding parameter for the chosen time frame.
Max	The maximum value of the corresponding parameter in the chosen time frame.
95th Percentile	The 95th percentile of the value of the corresponding parameter within the chosen time frame.
Top 5 Traces in DB
Transaction	The name of the transaction occurring within the database.
SQL Time	The amount of time taken for the SQL query to execute.
Requests
Per minute (Throughput)	The number of requests served per minute for the chosen time frame (cpm) .
Total Count (Available from version 16440)	The total number of requests made during in transaction.

In addition to the above metrics, you can also view all the database operations and represent them as graphs based on:

Graph Name	Agent / Supported Application
	Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Overall Database Response Time and Throughput
Response Time
Database Throughput by Operation
Database Operation by caller
Database Operation by Response Time
Database Operation Throughput

JVM

Applications Manager's APM Insight aids you in monitoring your Java application by monitoring your application code that is running on your JVM. The JVM tab helps you monitor key metrics that are crucial for your Java applications and provides deep insight by visualizing the performance and representing them in tabular and graphical representations, allowing admins to gain visibility into how various resources and system parameters impact the Java application performance.

Below are the metrics shown in the JVM tab:

Summary

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
JVM CPU Usage	This indicates the CPU usage of the JVM on the server.
Runtime Memory	The total memory reserved by the Java virtual machine.
Heap Memory	Eden Space - The pool from which memory is initially allocated for most objects. Survivor Space - Pool containing objects that have survived GC of Eden space. Tenured Gen - Pool containing objects that have existed for some time in the survivor space.
Non-Heap Memory	Code Cache - Memory used for compilation and storage of native code. Perm Gen - Holds all the reflective data of the virtual machine itself, such as class and method objects. With JVMs that use class data sharing, this generation is divided into read-only and read-write areas.
Just In Time Compiler	The time taken by the just-in-time compiler to optimize the classes loaded onto the JVM.
JVM Classes Count	JVM Class Loading- The class definition is loaded into the memory, so it can be used by the program JVM Class Unloading- When a class is no longer needed by the program it is removed from the memory.

Garbage Collector - PS Scavenge & PS MarkSweep

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Time Spent	Approximate time since the JVM started (sec/ms).
Collection Count	The total collection count since the JVM started.

Following is the list of graphs shown under this tab:

Graph Name	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
PS Marksweep- The total amount of garbage collection completed by the PS MarkSweep garbage collector on the 'Old Generation' memory.
Time Spent Collecting Objects- Instance Split Up	Time spent collecting objects for each instance.
Collected Objects Count- Instance Split Up	Collected objects count for each instance.
PS Scavenge- The total amount of garbage collection completed by the PS Scavenge garbage collector on the Eden and Survivor components of the 'Young Generation' memory.
Time Spent Collecting Objects- Instance Split Up	Time spent collecting objects for each instance.
Collected Objects Count- Instance Split Up	Collected objects count for each instance.

Threads

Attribute	Description	Agent / Supported Application
		Java	.NET	.NET Core	Node.js	PHP	Ruby	Python
Collection Time	The timestamp at which the current thread count was recorded.
Peak Threads	Peak live thread count since the Java virtual machine started or peak was reset.
Live Threads	Number of live threads currently running.
Daemon Threads	Number of daemon threads currently running.
Deadlock Threads	Number of threads that are in deadlock waiting to acquire object monitors.