Desktop Central MSP is built on agent-server architecture. It provides two different options in managing customers of varied sizes.
You can choose different options for your different clients based on your need.
Click here to know the complete details of the components used in Desktop Central MSP architecture.
In this mode, each agent residing in your clients' desktop directly communicate with the central server. This is suitable in cases where you have very few desktops to manage. You do not need a dedicated system at your clients place for installing the distribution server.
Consider a scenario where you have more than 10 computers at one of your clients. If each agent contact the server to download the required patches, software binaries, etc., it will cause a definite bandwidth overhead. In such cases, you can opt to install a Distribution Server in one of the computer in the clients place. The distribution server periodically synchronizes the patches and software binaries with the central server. The agents installed in the client computers will contact the Distribution Server to pull the tasks available for them and also download the patch and software binaries from the distribution server.