GDPR (General Data Protection Regulation) furor has reached its peak and the top concern is to provide any individual the control over his/her private data by enforcing strict commands over the parties accessing or processing the data across the world. This not only has an impact on EU. It also affects the countries where there is a free flow of personal data.
There is a lot of talk about the GDPR compliance, requirements and the penalties to be paid for non-compliance. This is just nothing! GDPR doesn't say that the enterprises should not acquire or process personal data. Where as, they have a set of rules to sick to. These rules are set just to ensure end user's privacy.
The primary focus of GDPR is to provide end users the right to see through how, where and what amount of their private data is been stored, processed and used. Here the private data refers to Personally Identifiable Information (PII) i.e, any information that directly or indirectly reveals the identity of an individual. With GDPR one can,
Desktop Central MSP as an enterprise handling personal information of the end users, has taken steps towards GDPR compliance to ensure end user privacy. Desktop Central MSP with the revised Terms of Service and workflow has various features to ensure user privacy.
Whenever your data is obtained or shared across the integrated applications, as per GDPR article 7 - Conditions for Consent, Desktop Central MSP completely throws light on what data is acquired, its purpose and where it is being stored with explicit consents. The user has the complete liberty to approve or with draw the consents anytime.
Generating or exporting reports for various purposes creates all the possible odds and puts user's private data at risk. With Desktop Central MSP Report Settings, you can choose to mask/hide all the Personally Identifiable Information (PII) while generating reports. This way, even while sharing the generated reports, you can protect end-user's personal information from getting spilled over.
You have too many technicians working with Desktop Central MSP and you let them access every detail of your enterprise? With User Management, you can tailor roles or use the predefined roles to define scope for each technician and refine them from accessing information elevated to their privilege.
Desktop Central MSP being an on-premises solution does not hold any critical personal data of the customers. Every detail is stored in a database within the customer's enterprise. However, in accordance with GDPR article 33, whenever Desktop Central MSP (data processors) is impacted by a data breach, the customers will be notified on the breach, its effects along with the relevant fixes. Similarly,
Whenever a technician/user is removed, as per GDPR article 17 Desktop Central MSP does not retain any information of the particular user except for the user name as it is required for audit and legal purposes
Desktop Central MSP users can request for the complete information on what amount of their data is being obtained, processed or stored. Desktop Central MSP as per GDPR article 15 is liable for the information acquired and shall provide complete information on the requested data within promised duration.
GDPR is more of securing user data. Desktop Central MSP is used in processing personal information in an enterprise such as computer name, user name and IP address. There is always a constant flow of personal data between Desktop Central MSP and the integrated applications. Here arises a serious need for a secured communication. The following settings will aid in avoiding data breaches and unexpected data leaks.