Proactive IT support that powers an exceptional employee experience

DEX Manager Plus brings observability, insight, and automation into every endpoint—ensuring a seamless digital experience across your organization.

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    • DEX Manager Plus

Endpoint Monitoring and Digital Experience Visibility

Track device-level experience indicators in real time

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App Reliability

Monitor how applications behave on endpoints in terms of tracking crashes to spot and fix software issues impacting productivity.

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Device Performance

Measure hardware resource usage like CPU, memory, GPU, and input delays to detect slowdowns and optimize performance before users feel the impact.

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Device Reliability

Track hardware stability through indicators like system crashes, hard resets, battery health, device age, and warranty status to assess and maintain device integrity.

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Device Responsiveness

Assess how quickly devices boot, log in, and respond to user actions to ensure a smooth and frustration-free employee experience.

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Experience insights and Root Cause Analysis

Identify and investigate performance degradation before it impacts users

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Policy-Based Thresholds

Set thresholds by device group or policy for relevant, noise-free alerts tailored to different teams or roles.

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Smart Alert Grouping

Automatically correlate related alerts to reduce duplicates and cut through alert fatigue.

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Prioritized RCA

Identify root causes fast with built-in analysis that pinpoints key contributors and suggests fixes.

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Automated Remediation Workflows

Respond to experience issues automatically—at scale

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No-Code Fixes

Trigger actions like clearing temp files or restarting services—no scripting needed.

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Bulk Remediation

Apply fixes across entire device groups to save time and ensure consistency.

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Proactive Optimization

Resolve issues before users report them with early alerts and automated actions.

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Experience Benchmarking and Baselining

Measure what matters. Compare what’s normal. Act on what’s not.

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Weighted Scoring

Assign weights to experience metrics to shape how device scores are calculated.

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Baseline Comparison

Set a standard experience score to benchmark device health across the org.

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Spot Outliers Fast

Identify poor-performing devices and make informed upgrade or refresh decisions.

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Extensible Action Library

Extend and customize endpoint automation for any IT use case

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Ready-to-Use Components

Pre-built collectors, workflows, scripts, and dashboards to launch fast.

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Flexible Script Support

Automate with popular formats like PowerShell, Batch, CMD, and more.

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Custom Use Case Support

Tailor collectors and workflows to fit unique business needs.

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Proactive Endpoint Experience Management Starts Here

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