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ADManager Plus' bulk user creation helps the city of Enfield deliver public services more efficiently

About City of Enfield

Enfield is a suburb located in Hartford County, Connecticut on the East Coast of the United States. The town of Enfield has numerous boards, commissions, committees, and departments that provide essential services to nearly 50,000 citizens. Enfield's IT department delivers high-quality, reliable, and secure information services and provides forward-looking, comprehensive solutions that increase the efficiency and accessibility of public services for its citizens.

Company

City of Enfield

Industry

Government

Location

USA

Employee

500+

Business challenges

IT admins working for Enfield's various public service departments found creating user accounts in Active Directory (AD) extremely challenging, especially when they had to create users in bulk. They struggled with PowerShell scripts and manually provisioning each user, both of which proved to be time-consuming. Admins had to not only create these user accounts in Office 365, but in AD as well. On top of user account creation, admins were also required to generate various AD reports for efficient administration.

The solution

Enfield implemented ADManager Plus in its IT environment to save time and improve efficiency in delivering public services. According to Cynthia Murphy, a systems analyst in Enfield's IT department, ADManager Plus is "affordable and a real time-saver."

"We use ADManager Plus mainly for user creation. The ability to create users for both AD and Office 365 in one step is helpful. Both single and bulk user creation works really well."

Cynthia Murphy, Systems Analyst, Enfield's IT department

ADManager Plus offers a report library containing over 150 out-of-the-box reports that fetch vital data on AD objects such as users, distribution lists, security groups, computers, and contacts. Murphy describes ADManager Plus' reporting as "well-thought-out."

With an interface that is "very user-friendly" combined with a "great" support team, ADManager Plus was exactly what Enfield was looking for to manage their Active Directory.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.

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