ManageEngine® Applications Manager's SLA management tool monitors the availability and performance of your mission critical business applications and ensures that you derive higher business value through better management of IT and IT processes. The out-of-the-box support for monitoring a heterogeneous infrastructure can empower you and your customers to focus on functionality that is core to your business and in the mean time also provide you with invaluable insight into IT to ensure end users of your mission critical applications are happy.
With Applications Manager's SLA management, get out-of-the-box support for monitoring various applications, databases, websites, web applications, mail servers, and other corporate IT Services.
To ensure high availability of mission critical business applications, businesses are embracing a structured approach with Information Technology Infrastructure Library (ITIL) processes. ManageEngine® Applications Manager's SLA monitoring tool extends support for ITIL service delivery processes and best practices, helps meet service level agreements (SLAs) for business applications by monitoring SLA capabilities and provides out-of-the-box performance reports for use in capacity planning and effective IT resource utilization.
An SLA reporting software like ManageEngine's Applications Manager plays a crucial role in helping you understand how efficient your business applications are performing. Some advantages of SLA performance management include:
Check out our features section to learn more on how we help you take control of your business applications and the underlying infrastructure, or even better, download the software now for your own SLA monitor !
Alongside SLA monitoring, here are some other value rich monitoring features that we provide:
SLA Management can be defined as "keeping an eye on service level agreements and ensuring that all its service management processes, operational level agreements, and underpinning contracts, are appropriate for the agreed-upon service level targets." An SLA monitoring software monitors and reports on service levels, and holds regular customer reviews.
Service Level Agreements (SLAs) play a huge role in maintaining the utmost efficiency of business applications and their dependant IT resources. An SLA management software helps ensure SLAs are fulfilled by tracing active performance of application components against the ideal parameter assigned to them. This helps ensure efficient resource utilization. With the help of SLA Management tools like Applications Manager, you can also get instant reports and alerts whenever a SLA is being breached. This facilitates easy fault management where swift action can be taken to ensure that SLAs are being met as soon as possible.
The tool offers complete and unified visibility into our environment and helps us identify and resolve potential performance issues quickly.
Industry: Financial services
KFintech, a financial services industry, having access to a surplus amount of data, was pertinent for to ensure that the performance of its databases was on point. With Applications Manager, KFintech was able to gain end-to-end insight into essential transactions, identify slow-performing queries, eliminate recurring performance issues, and ensure uninterrupted service delivery.