Supagas is a leading supplier of LPG, industrial, medical, specialty, and helium gasses in Australia. With a strong focus on reliability and customer service, Supagas delivers gas solutions to businesses and households across the country.
Having used ManageEngine ServiceDesk Plus for several years, Supagas continues to rely on the platform to manage tickets, users, and devices efficiently.
Nikko Reyes, the service desk supervisor at Supagas, highlights ServiceDesk Plus' ease of use and automation capabilities, which have reduced manual effort and made everyday operations smoother. He adds that ServiceDesk Plus has helped Supagas streamline IT processes and improve the overall service experience for employees.
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We've been using ManageEngine ServiceDesk Plus for years, and it's been a big help. The tool makes it easy to organize and manage tickets, users, and devices. It's very user-friendly, and the automations really make our lives easier.
— Nikko Reyes, service desk supervisor