ServiceDesk Plus > Resources > Ebooks > Employee onboarding & offboarding
ServiceDesk Plus > Resources > Ebooks > Employee onboarding & offboarding

Free e-book

7 ways
ServiceDesk Plus simplifies employee onboarding and offboarding

Practical strategies for smooth and safe onboarding and offboarding

Secure, smooth onboarding and offboarding starts here

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A chaotic first day—a risky last day

In many organizations, an employee's first and last days tell a story of opportunity, risk, and reputation. Yet most of them fumble with fragmented processes, missed handoffs, and security gaps. New hires get onboarded without the tools they need, while departing employees sometimes retain access they shouldn't, exposing your business to costly delays, frustrated teams, and cybersecurity risks.

What if you could turn these high-stakes joiner, mover, leaver (JML) processes into seamless, automated experiences that deliver clarity, control, and confidence, every time?

This free e-book shows how ServiceDesk Plus, an AI-powered unified service management platform, helps IT and HR teams automate JML processes from end to end. Whether you're onboarding at scale or managing high contractor churn, discover how to protect your organization, accelerate productivity, and create an employee experience that truly works.

Employee onboarding & offboarding strategy

What's inside this e-book?

  • Learn how dynamic request templates and automated approvals eliminate guesswork and keep every employee onboarding and offboarding request on track.
  • Build complex, cross-team workflows, and orchestrate multi-system tasks without manual errors. Deploy department-autonomous service desks and centralize user management to break silos across HR, IT, Facilities, Finance, and Legal.
  • Provide tailored portals, AI-powered virtual agents, and a rich knowledge base to reduce IT dependency and speed up
    service delivery.
  • Ensure audit-ready compliance throughout the employee life cycle, and use built-in reports, dashboards, and targeted surveys to identify bottlenecks and enhance the onboarding and offboarding experience.
  • Connect ServiceDesk Plus with Microsoft 365, Entra ID, Slack, JIRA, and more for a unified, efficient JML process.

Author description :

With four years of experience as a content designer at leading EdTech firms, Bhuvaneshwari has a knack for developing insightful resources like videos, e-books, and articles. At ManageEngine, she now leverages this experience to develop best practice articles, blogs and how-to guides to help ITSM practitioners handle their everyday challenges better. With a sincere passion for exploring IT service management (ITSM) and expanding her knowledge horizons, she often immerses into articles on ITSM and its current trends. Outside the ITSM sphere, you can find her smiling at random illustrations, which she claims to be a whimsical source of joy.

-Bhuvaneshwari, marketing analyst

Bhuvaneshwari