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Upcoming webinars

The 7 essentials of building a security-first service management framework

Oct. 17, 2024; 2pm SGT (Singapore, Malaysia, Philippines, Srilanka)

Presented by

Kumaravel Ramakrishnan

Director of Marketing, ITSM, ManageEngine

Upcoming webinars

ITSM and ITOM: Ensuring high availability and business continuity with ManageEngine

Presented by

Nikhil Frederick J

Product expert, ManageEngine

Upcoming webinars

Delivering a unified IT service experience: Integrating ServiceDesk Plus and Endpoint Central

Presented by

Abitha Devi

Product expert, ManageEngine

Past Webinars

Exploring the impactful ITSM trends of the current decade

Karen Ferris, Director - karenferris.com and Macanta Consulting.

34 minutes

WATCH NOW

The significance of a CAB and how to manage it effectively in a hybrid work mode

Vawns Murphy, Lead IT partner - Service Delivery at Silva Homes

34 minutes

WATCH NOW

Keeping the lights on at NHS Digital

Sally Bogg, Head of Live Service, and Paul Fixter, Service Manager, at NHS Digital

49 minutes

WATCH NOW

Measuring the service desk's contribution to value

Peter Brooks, Independent trainer, author, and consultant in service governance

56 minutes

WATCH NOW

The service desk and the next normal

Vawns Murphy, lead IT partner - service delivery at Silva Homes

61 minutes

WATCH NOW

The service desk is your best technology coach

Daniel Breston, Experienced IT coach and blogger

48 minutes

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The new digital workspace: Delivering frictionless IT and business services across the enterprise.

Charles Betz, Principal Analyst at Forrester

43 minutes

WATCH NOW

How high velocity organizations enable resilience & antifragility

Troy DuMoulin, VP of research and development at Pink Elephant

35 minutes

WATCH NOW

ITIL^® 4 and the digital enterprise working beyond IT

Barclay Rae, ITIL 4 architect and co-author

60 minutes

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7 ITIL^® 4 tips for service professionals

Barclay Rae, ITIL 4 co-author

60 minutes

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Setting the right cornerstone to build a successful ITSM practice.

The ServiceDesk Plus Team

60 minutes

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How IT service desks can better prepare for the GDPR.

Rajesh Ganesan

60 mins

WATCH NOW

Everything you need to know about ITIL^®4

Dr. Mauricio Corona, ITIL 4 architect

62 mins

WATCH NOW

For more informative ITSM videos, please visit our video zone.