Help desk management

Solutions for managing your IT help desk, customer support, and IT assets.

ServiceDesk Plus

ITIL-Ready Help Desk

ServiceDesk Plus

  • Web-based, IT help desk software with integrated asset and project management built on an ITIL framework
  • Used by more than 120,000 companies
  • Available in 29 different languages
ServiceDesk Plus MSP

Complete Help Desk for Managed Serviced Providers

ServiceDesk Plus MSP

  • Web-based, ITIL-ready, IT help desk software with integrated asset management built specifically for MSPs
  • Bill each client effectively and accurately
  • Rebrand each account separately
SupportCenter Plus

Customer Support and Help Desk Management

SupportCenter Plus

  • Web-based customer support software
  • Manage customer tickets, account, and contact information
  • Track and manage customer emails as trouble tickets with a robust email management system
  • Manage multiple service contracts and related support plans to service customers on time and bill accordingly
ServiceDesk Plus MSP

Asset Lifecycle Management

AssetExplorer

  • Discover and monitor all your IT assets (hardware and software) from one place
  • Make informed decisions on planning and purchases
  • Know the total cost of ownership of an asset
  • Ensure software licence compliance
  • Manage the complete IT asset lifecycle
  • Maximize benefits from assets