Steps to configure SAML SSO Rootly
About Rootly
Rootly is an incident management and on-call orchestration platform designed for engineering and SRE teams. It automates many of the manual tasks around alerting, scheduling, incident response, and post-incident workflows.
The following steps will help you enable SSO for Rootly from Identity360.
Prerequisites
- The MFA and SSO license for Identity360 is required to enable SSO for enterprise applications.
- Log in to Identity360 as an Admin, Super Admin, or Technician with a role that has Application Integration and Single Sign-on permissions.
- Navigate to Applications > Application Integration > Create New Application, and select Rootly from the applications displayed.
Note: You can also find Rootly from the search bar located at the top.
- Under the General Settings tab, enter the Application Name and Description.
- Under the Choose Capabilities tab, check the Single Sign-on and click Continue.
General Settings of SSO configuration for Rootly.
- Under Integration Settings, navigate to the Single Sign On tab and click IdP Details. Copy the Login URL, Logout URL, Entity ID, and Signing Certificate values. These details will be used later during the configuration in Rootly.
- Click Save.
Integration Settings of SSO configuration for Rootly.
Rootly (service provider) configuration steps
- Log in to Rootly as an administrator.
- Navigate to Rootly's status page settings.
- Select the Authentication tab.
- Choose SAML as the authentication method.
- In the IdP SSO Service URL field, paste the Login URL copied from step 6 of prerequisites.
- In the IdP certificate field, paste the Signing Certificate copied from step 6 of prerequisites.
- In the Name Identifier Format field, select Email Address.
- In the IdP Single Logout URL field, paste the Logout URL copied from step 6 of prerequisites.
- Save your SAML configuration.
Identity360 (identity provider) configuration steps
- Switch to Identity360's application configuration page.
- Enter the Relay State parameter, if necessary.
Note: Relay State is an optional parameter used with a SAML message to remember where you were or to direct you to a specific page after logging in.
- Click Save.
Integration Settings of SSO configuration for Rootly.
To learn how to assign users or groups to one or more applications, refer to this page.
Your users will now be able to sign in to Rootly through the Identity360 portal.
Note: For Rootly, both SP-initiatied and IdP-initiated flows are supported.
Steps to enable MFA for Rootly
Setting up MFA for Rootly using Identity360 involves the following steps:
- Set up one or more authenticators for identity verification when users attempt to log in to Riva Cloud. Identity360 supports various authenticators, including Google Authenticator, Zoho OneAuth, and email-based verification codes. Click here for steps to set up the different authenticators.
- Integrate Rootly with Identity360 by configuring SSO using the steps listed here.
- Now, activate MFA for Rootly by following the steps mentioned here.
How does MFA for applications work in Identity360?