Before resolving this issue, make sure that you know which license you're currently using.

Oracle Patch Download Failure


In certain cases, the Oracle JRE 6, JRE 7, JRE 8, JDK 8, JDK 11, JDK 13 and JDK 14 for Windows and JRE 8 for Mac patches download fails. This is because you're not logged in to Oracle. To download you need to provide your login credentials.

Refer this document to know how to upload patches using the Upload Patches option.


Follow the steps given below to resolve this issue:

  1. These are the download links of the Oracle applications: JRE 6, JRE 7, JRE 8, JDK 8, JDK 11 , JDK 13 and JDK 14 for Windows and JRE 8 for Mac. Click on any application which you want to download and provide your login credentials. Once you login to the application, the installer file will automatically be downloaded.
Fig.1 - JRE 8 Windows installer files
  • Click on Upload near the Download failed error message. Using the Upload option you can install this patch.
  • Otherwise, navigate to Patches -> Downloaded Patches -> Upload Patches ->Search for the Bulletin ID of the application which you want to install and click on Upload under Action.
  • Then select Install Patches to deploy.

Here are the Bulletin IDs for Oracle applications:

  • JRE 6 - TU-011
  • JRE 7 - TU-030
  • JRE 8 - TU-053
  • JDK 8 - TU-160
  • JDK 11 - TU-802
  • JDK 13 - TU-1000
  • JDK 14 - TU-1139
  • JRE 8 for Mac - MAC-033

If the patch is successfully downloaded automatically from the vendor, there is no need for manually uploading the patches. However, in instances where automatic download fails, you can proceed to manually upload the patches by following the above mentioned methods.

If the issue persists even after following the above-mentioned resolutions, please feel free to contact support.