Process Failed Insufficient Space

Problem

You receive an error message "Patch scan/deployment operation failed because there is no space left on the endpoint" while installing patches on your network computers using Patch Manager Plus.

Resolution

1. Verify that there is enough available space in the directories used by the Linux agent.

   a. Common Directory

   • <agent_installed_directory>/data/store/ — used to store downloaded patches

   b. YUM-based Flavors

   • /var/cache — used to store offline meta files
   • /etc/yum.repos.d — stores the Patch Manager Plus’s .repo file

   c. Debian-based Flavors

   • /var/lib/apt/lists — used to store offline meta files
   • /etc/apt/ — stores the Patch Manager Plus’s .repo file

   d. Zypper-based Flavors

   • /var/cache — used to store offline meta files
   • /etc/zypp/repos.d — stores the Patch Manager Plus’s .repo file
2. Allocate sufficient space for cache directories:
   • 10—20 GB for YUM-based systems
   • 1—2 GB for Debian and Zypper-based systems

Check boot filesystem space

For a kernel or boot-file update, also check the filesystem containing /boot. Compare its available space and inodes with the package operation that failed. Record the running kernel, installed kernel packages and package transaction history. If cleanup is required, follow the distribution’s supported procedure after reviewing which packages are retained for boot and recovery. Do not remove boot files solely because they are older.

Further Assistance

For a kernel or boot-file update failure, also include the running kernel, installed kernel packages and relevant package transaction history.

Kindly contact patchmanagerplus-support@manageengine.com with the following details:

• Linux agent logs
• Output of the following commands:
  • grep MemTotal /proc/meminfo
  • df -h
  • cat /proc/meminfo