User creation or modification failed due to an invalid select parameter in the API

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Issue description

When attempting to create or modify a user via the ADManager Plus API, users may encounter the following error:

{
  "statusMessage": "The given select parameter is invalid",
  "status": "SEVERE"
}

This happens when the select parameter does not match the expected format or attribute name in the API request.

Possible causes

  1. Incorrect parameter name: Using a display name instead of an LDAP attribute name (e.g., Username instead of sAMAccountName).
  2. Invalid syntax: Including spaces or special characters in the parameter value.
  3. Missing required fields: Not specifying mandatory attributes for user creation or modification.
  4. Misconfigured API request: The API request does not follow the correct structure.

Prerequisites

  • Ensure ADManager Plus API access is enabled.
  • Use LDAP attribute names (e.g., sAMAccountName, givenName, or sn).
  • Validate API requests before sending them.
  • Ensure that special characters and spaces are only used in parameters where they are permitted and are properly encoded if required.
  • Refer to the ADManager Plus API documentation for correct formatting.

Resolution

Step 1: Validate API request

  1. Use tools like Postman to send test requests and verify that the request format is correct and accepted by the API.

Step 2: Verify parameter names and consult API documentation

  1. Ensure you are using the correct LDAP attribute names, such as sAMAccountName, mail, and displayName.
  2. Cross-check all parameter names and required fields against the API documentation to avoid errors.

Step 3: Check parameter syntax

  1. Confirm that the parameter values do not contain spaces or special characters that could cause the API to reject the request.

Step 4: Include required attributes

  1. Make sure all mandatory attributes needed for user creation or modification are included in the request payload.

Tips

  • Always use LDAP attribute names instead of display names in API requests.
  • Validate and test API calls in a controlled environment before deployment.
  • Implement error handling to manage unexpected failures.

How to reach support

If the issue persists, contact our support team here.