The four editions that are currently available are Free, Professional, Enterprise and UEM editions. The comparison matrix provided below shows the features offered by each edition and compares the features offered between the on-premises and cloud versions. It also compares the features specific to each operating system. Get detailed pricing for Endpoint Central Cloud.
| OP vs Cloud: Security | ||
| Features | OP | Cloud |
| Supported operating system | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS |
| Patch Management | ||
| Automated patch management | ✔ | ✔ |
Patch management for third-party applications | ✔ | ✔ |
| Service pack deployment | ✔* | ✔* |
| Patch management for Windows drivers and BIOS | ✔* | ✔* |
| Patch management for server applications | ✔* | ✔* |
| Antivirus definition updates | ✔* | ✔* |
| Test and approve patches | ✔ | ✔ |
| Software deployment | ||
| Install free and commercial software | ✔ | ✔ |
| Uninstall free and commercial software | ✔ | ✔ |
| Self service portal | ✔ | ✔* |
| 10000+ predefined templates | ✔ | ✔ |
| Automatically update software templates | ✔ | ✔* |
| Modern management | ||
| Complete Wipe | ✔ | ✔ |
| Geo-Tracking | ✔ | ✔ |
| Geo-Fencing | ✔ | ✔ |
| OS deployment | ||
| Online/Offline imaging | ✔ | ✔ |
| Multicast deployment | ✔ | x |
| Zero touch deployment | ✔ | ✔ |
| Computer specific settings | ✔ | ✔ |
| Zero touch deployment | ✔ | ✔ |
| SID handling | ✔ | ✔ |
| Remote office deployment | ✔ | ✔ |
| Hardware-independent deployment | ✔ | ✔ |
| Standalone deployment for WFH users | ✔ | ✔ |
| User profile migration | ✔ | x |
| Remote control | ||
| HIPAA and PCI compliant remote control | ✔ | ✔ |
| Integrated file sharing tool | ✔ | ✔ |
| Built-in communication channels | ✔ | ✔** |
| Record remote sessions | ✔ | ✔* |
| Collaborative troubleshooting | ✔ | ✔ |
| Shadow users | ✔ | ✔* |
| Blacken end user's monitor | ✔ | ✔* |
| Multi-monitor support | ✔ | ✔ |
| Audit session details | ✔ | ✔ |
| Tools | ||
| Standalone Voice and Video Call | ✔ | x |
| File Manager | ✔ | ✔ |
| Event Viewer | ✔ | x |
| Hardware | ✔ | ✔ |
| Computer Rename | ✔ | x |
| Asset management | ||
| Hardware and software inventory tracking | ✔ | ✔ |
| Detect and automatically uninstall blacklisted software | ✔ | ✔* |
| Block malicious executables | ✔ | ✔* |
| Software metering | ✔ | ✔* |
| Software license management | ✔ | ✔* |
| Configurations | ||
| USB device management | ✔ | ✔ |
| Power management | ✔ | ✔* |
| Execution of custom scripts | ✔ | ✔ |
| Certificate distribution | ✔ | ✔ |
| Printer management | ✔ | ✔ |
| Manage files, folders, users, groups | ✔ | ✔ |
| Permission management | ✔ | ✔ |
| 100+ predefined templates | ✔ | ✔* |
| Miscellaneous | ||
| Branch office management | ✔ | ✔ |
| Roaming user management | ✔ | ✔ |
| Multi-technician support | ✔ | ✔ |
| Role-based administration | ✔ | ✔ |
| Two factor authentication | ✔ | ✔ |
| Active Directory authentication | ✔ | ✔ |
| Distribution server for bandwidth optimization | ✔ | ✔ |
| Audit-ready reports | ✔ | ✔# |
| Mobile device management | ||
| MDM | ✔ | ✔ |
| Endpoint Security | ||
| Vulnerability assessment and threat mitigation | ✔ | ✔ |
| Browser security | ✔ | ✔ |
| Application control | ✔ | ✔ |
| Device control | ✔ | ✔ |
| BitLocker management | ✔ | ✔ |
| Endpoint DLP | ✔ | x |
| Ransomware Protection | ✔ | ✔ |
| Malware Protection | ✔ | ✔ |
| Endpoint Detection and Response | x | ✔ |
| Private Access | ✔ | x |
| Add-ons | ||
| Failover server | ✔ | Not required |
| Secure gateway server | ✔ | Not required |
| Multi-language pack | ✔ | ✔ |
| OP vs Cloud: UEM | ||
| Features | OP | Cloud |
| Supported operating system | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS |
| Patch Management | ||
| Automated patch management | ✔ | ✔ |
| Patch management for third-party applications | ✔ | ✔ |
| Service pack deployment | ✔* | ✔* |
| Patch management for Windows drivers and BIOS | ✔* | ✔* |
| Patch management for server applications | ✔* | ✔* |
| Antivirus definition updates | ✔* | ✔* |
| Test and approve patches | ✔ | ✔ |
| Software deployment | ||
| Install free and commercial software | ✔ | ✔ |
| Uninstall free and commercial software | ✔ | ✔ |
| Self service portal | ✔ | ✔* |
| 10000+ predefined templates | ✔ | ✔ |
| Automatically update software templates | ✔ | ✔* |
| Modern management | ||
| Complete Wipe | ✔ | ✔ |
| Geo-Tracking | ✔ | ✔ |
| Geo-Fencing | ✔ | ✔ |
| OS deployment | ||
| Online/Offline imaging | ✔ | ✔ |
| Multicast deployment | ✔ | x |
| Zero touch deployment | ✔ | ✔ |
| Computer specific settings | ✔ | ✔ |
| SID handling | ✔ | ✔ |
| Remote office deployment | ✔ | ✔ |
| Hardware-independent deployment | ✔ | ✔ |
| Standalone deployment for WFH users | ✔ | ✔ |
| User profile migration | ✔ | x |
| Remote control | ||
| HIPAA and PCI compliant remote control | ✔ | ✔ |
| Integrated file sharing tool | ✔ | ✔ |
| Built-in communication channels | ✔ | ✔** |
| Record remote sessions | ✔ | ✔* |
| Collaborative troubleshooting | ✔ | ✔ |
| Shadow users | ✔ | ✔* |
| Blacken end user's monitor | ✔ | ✔* |
| Multi-monitor support | ✔ | ✔ |
| Audit session details | ✔ | ✔ |
| Tools | ||
| Standalone Voice and Video Call | ✔ | x |
| File Manager | ✔ | ✔ |
| Event Viewer | ✔ | x |
| Hardware | ✔ | ✔ |
| Computer Rename | ✔ | x |
| Asset management | ||
| Hardware and software inventory tracking | ✔ | ✔ |
| Detect and automatically uninstall blacklisted software | ✔ | ✔* |
| Block malicious executables | ✔ | ✔* |
| Software metering | ✔ | ✔* |
| Software license management | ✔ | ✔* |
| Configurations | ||
| USB device management | ✔ | ✔ |
| Power management | ✔ | ✔* |
| Execution of custom scripts | ✔ | ✔ |
| Certificate distribution | ✔ | ✔ |
| Printer management | ✔ | ✔ |
| Manage files, folders, users, groups | ✔ | ✔ |
| Permission management | ✔ | ✔ |
| 100+ predefined templates | ✔ | ✔* |
| Miscellaneous | ||
| Branch office management | ✔ | ✔ |
| Roaming user management | ✔ | ✔ |
| Multi-technician support | ✔ | ✔ |
| Role-based administration | ✔ | ✔ |
| Two factor authentication | ✔ | ✔ |
| Active Directory authentication | ✔ | ✔ |
| Distribution server for bandwidth optimization | ✔ | ✔ |
| Audit-ready reports | ✔ | ✔# |
| Mobile device management | ||
| MDM | ✔ | ✔ |
| Endpoint Security | ||
| Vulnerability assessment and threat mitigation | Add-on | Add-on |
| Browser security | Add-on | Add-on |
| Application control | Add-on | Add-on |
| Device control | Add-on | Add-on |
| BitLocker management | Add-on | Add-on |
| Endpoint DLP | Add-on | x |
| Ransomware Protection | Add-on | Add-on |
| Malware Protection | Add-on | Add-on |
| Endpoint Detection and Response | x | Add-on |
| Private Access | Add-on | x |
| Add-ons | ||
| Failover server | ✔ | Not required |
| Secure gateway server | ✔ | Not required |
| Multi-language pack | ✔ | ✔ |
| OP vs Cloud: Enterprise | ||
| Features | OP | Cloud |
| Supported operating system | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS |
| Patch Management | ||
| Automated patch management | ✔ | ✔ |
| Patch management for third-party applications | ✔ | ✔ |
| Service pack deployment | ✔ | ✔ |
| Patch management for Windows drivers and BIOS | ✔ | ✔ |
| Patch management for server applications | ✔ | ✔ |
| Antivirus definition updates | ✔ | ✔ |
| Test and approve patches | ✔ | ✔ |
| Software deployment | ||
| Install free and commercial software | ✔ | ✔ |
| Uninstall free and commercial software | ✔ | ✔ |
| Self service portal | ✔ | ✔ |
| 10000+ predefined templates | ✔ | ✔ |
| Automatically update software templates | ✔ | ✔ |
| Modern management | ||
| Complete Wipe | x | x |
| Geo-Tracking | x | x |
| Geo-Fencing | ✔ | ✔ |
| OS deployment | ||
| Online/Offline imaging | Add-on | Add-on |
| Multicast deployment | Add-on | Add-on |
| Zero touch deployment | Add-on | Add-on |
| Computer specific settings | Add-on | Add-on |
| SID handling | Add-on | Add-on |
| Remote office deployment | Add-on | Add-on |
| Hardware-independent deployment | Add-on | Add-on |
| Standalone deployment for WFH users | Add-on | Add-on |
| User profile migration | Add-on | x |
| Remote control | ||
| HIPAA and PCI compliant remote control | ✔ | ✔ |
| Integrated file sharing tool | ✔ | ✔ |
| Built-in communication channels | ✔ | ✔** |
| Record remote sessions | ✔ | ✔ |
| Collaborative troubleshooting | ✔ | ✔ |
| Shadow users | ✔ | ✔ |
| Blacken end user's monitor | ✔ | ✔ |
| Multi-monitor support | ✔ | ✔ |
| Audit session details | ✔ | ✔ |
| Asset management | ||
| Hardware and software inventory tracking | ✔ | ✔ |
| Detect and automatically uninstall blacklisted software | ✔ | ✔ |
| Block malicious executables | ✔ | ✔ |
| Software metering | ✔ | ✔ |
| Software license management | ✔ | ✔ |
| Configurations | ||
| USB device management | ✔ | ✔ |
| Power management | ✔ | ✔ |
| Execution of custom scripts | ✔ | ✔ |
| Certificate distribution | ✔ | ✔ |
| Printer management | ✔ | ✔ |
| Manage files, folders, users, groups | ✔ | ✔ |
| Permission management | ✔ | ✔ |
| 100+ predefined templates | ✔ | ✔ |
| Miscellaneous | ||
| Branch office management | ✔ | ✔ |
| Roaming user management | ✔ | ✔ |
| Multi-technician support | ✔ | ✔ |
| Role-based administration | ✔ | ✔ |
| Two factor authentication | ✔ | ✔ |
| Active Directory authentication | ✔ | ✔ |
| Distribution server for bandwidth optimization | ✔ | ✔ |
| Audit-ready reports | ✔ | ✔# |
| Mobile device management | ||
| MDM | ✔ | ✔ |
| Endpoint Security | ||
| Vulnerability assessment and threat mitigation | Add-on | Add-on |
| Browser security | Add-on | Add-on |
| Application control | Add-on | Add-on |
| Device control | Add-on | Add-on |
| BitLocker management | Add-on | Add-on |
| Endpoint DLP | Add-on | x |
| Ransomware Protection | Add-on | Add-on |
| Malware Protection | Add-on | Add-on |
| Endpoint Detection and Response | x | Add-on |
| Private Access | Add-on | x |
| Add-ons | ||
| Failover server | ✔ | Not required |
| Secure gateway server | ✔ | Not required |
| Multi-language pack | ✔ | ✔ |
| OP vs Cloud: Professional | ||
| Features | OP | Cloud |
| Supported operating system | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS |
| Patch Management | ||
| Automated patch management | ✔ | ✔ |
| Patch management for third-party applications | ✔ | ✔ |
| Service pack deployment | ✔ | ✔ |
| Patch management for Windows drivers and BIOS | x | x |
| Patch management for server applications | ✔ | ✔ |
| Antivirus definition updates | x | x |
| Test and approve patches | x | x |
| Software deployment | ||
| Install free and commercial software | ✔ | ✔* |
| Uninstall free and commercial software | ✔ | ✔* |
| Self service portal | x | x |
| 10000+ predefined templates | ✔ | ✔* |
| Automatically update software templates | ✔ | ✔* |
| Modern management | ||
| Complete Wipe | x | x |
| Geo-Tracking | x | x |
| Geo-Fencing | x | x |
| OS deployment | ||
| Online/Offline imaging | Add-on | Add-on |
| Online/Offline imaging | Add-on | Add-on |
| Zero touch deployment | Add-on | Add-on |
| Computer specific settings | Add-on | Add-on |
| SID handling | Add-on | Add-on |
| Remote office deployment | Add-on | Add-on |
| Hardware-independent deployment | Add-on | Add-on |
| Standalone deployment for WFH users | Add-on | x |
| User profile migration | Add-on | x |
| Remote control | ||
| HIPAA and PCI compliant remote control | ✔ | ✔ |
| Integrated file sharing tool | ✔ | ✔ |
| Built-in communication channels | x | x |
| Record remote sessions | x | x |
| Collaborative troubleshooting | ✔ | ✔ |
| Shadow users | ✔ | ✔ |
| Blacken end user's monitor | ✔ | ✔ |
| Multi-monitor support | ✔ | ✔ |
| Audit session details | ✔ | ✔ |
| Tools | ||
| Standalone Voice and Video call | ✔ | x |
| File Manager | ✔ | ✔ |
| Event Viewer | ✔ | x |
| Hardware | ✔ | ✔ |
| Computer Rename | ✔ | x |
| Asset management | ✔ | |
| Hardware and software inventory tracking | ✔ | ✔ |
| Detect and automatically uninstall blacklisted software | x | x |
| Block malicious executables | x | x |
| Software metering | ✔ | ✔ |
| Software license management | ✔ | ✔ |
| Configurations | ||
| USB device management | x | x |
| Power management | ✔ | ✔ |
| Execution of custom scripts | ✔ | ✔ |
| Certificate distribution | ✔ | ✔ |
| Printer management | ✔ | ✔ |
| Manage files, folders, users, groups | ✔ | ✔ |
| Permission management | ✔ | ✔ |
| 100+ predefined templates | ✔ | ✔ |
| Miscellaneous | ||
| Branch office management | ✔ | ✔## |
| Roaming user management | ✔ | ✔ |
| Multi-technician support | ✔ | ✔ |
| Role-based administration | ✔ | ✔ |
| Two factor authentication | ✔ | ✔ |
| Active Directory authentication | ✔ | ✔ |
| Distribution server for bandwidth optimization | x | ✔## |
| Audit-ready reports | ✔ | ✔# |
| Mobile device management | ||
| MDM | ✔ | ✔ |
| Endpoint Security | ||
| Vulnerability assessment and threat mitigation | Add-on | Add-on |
| Browser security | Add-on | Add-on |
| Application control | Add-on | Add-on |
| Device control | Add-on | Add-on |
| BitLocker management | Add-on | Add-on |
| Endpoint DLP | Add-on | x |
| Ransomware Protection | Add-on | Add-on |
| Malware Protection | Add-on | Add-on |
| Endpoint Detection and Response | x | Add-on |
| Private Access | Add-on | x |
| Add-ons | ||
| Failover server | ✔ | Not required |
| Secure gateway server | ✔ | Not required |
| Multi-language pack | ✔ | ✔ |
| OP vs Cloud: Free | ||
| Features | OP | Cloud |
| Supported operating system | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS |
| Patch Management | ||
| Automated patch management | ✔ | ✔ |
| Patch management for third-party applications | ✔ | ✔ |
| Service pack deployment | ✔ | ✔ |
| Patch management for Windows drivers and BIOS | ✔ | ✔ |
| Patch management for server applications | ✔ | ✔ |
| Antivirus definition updates | ✔ | ✔ |
| Test and approve patches | ✔ | ✔ |
| Software deployment | ||
| Install free and commercial software | ✔ | ✔* |
| Uninstall free and commercial software | ✔ | ✔* |
| Self service portal | ✔ | ✔* |
| 10000+ predefined templates | ✔ | ✔* |
| Automatically update software templates | ✔ | ✔* |
| Modern management | ||
| Modern management for Windows 10, Windows 11 and macOS devices | ✔ | ✔ |
| OS deployment | ||
| Online/Offline imaging | ✔ | ✔ |
| Zero touch deployment | ✔ | ✔ |
| Multicast deployment | ✔ | x |
| Computer specific settings | ✔ | ✔ |
| SID handling | ✔ | ✔ |
| Remote office deployment | ✔ | ✔ |
| Hardware-independent deployment | ✔ | ✔ |
| Standalone deployment for WFH users | ✔ | x |
| User profile migration | ✔ | x |
| Remote control | ||
| HIPAA and PCI compliant remote control | ✔ | ✔ |
| Integrated file sharing tool | ✔ | ✔ |
| Built-in communication channels | ✔ | ✔** |
| Record remote sessions | ✔ | ✔ |
| Collaborative troubleshooting | ✔ | ✔ |
| Shadow users | ✔ | ✔ |
| Blacken end user's monitor | ✔ | ✔ |
| Multi-monitor support | ✔ | ✔ |
| Audit session details | ✔ | ✔ |
| Asset management | ||
| Hardware and software inventory tracking | ✔ | ✔ |
| Detect and automatically uninstall blacklisted software | ✔ | ✔ |
| Block malicious executables | ✔ | ✔ |
| Software metering | ✔ | ✔ |
| Software license management | ✔ | ✔ |
| Configurations | ||
| USB device management | ✔ | ✔ |
| Power management | ✔ | ✔ |
| Execution of custom scripts | ✔ | ✔ |
| Certificate distribution | ✔ | ✔ |
| Printer management | ✔ | ✔ |
| Manage files, folders, users, groups | ✔ | ✔ |
| Permission management | ✔ | ✔ |
| 100+ predefined templates | ✔ | ✔ |
| Miscellaneous | ||
| Branch office management | ✔ | ✔## |
| Roaming user management | ✔ | ✔ |
| Multi-technician support | x | x |
| Role-based administration | x | x |
| Two factor authentication | ✔ | ✔ |
| Active Directory authentication | ✔ | ✔ |
| Distribution server for bandwidth optimization | x | ✔## |
| Audit-ready reports | ✔ | ✔# |
| Mobile device management | ||
| MDM | ✔ | ✔ |
| Endpoint Security | ||
| Vulnerability assessment and threat mitigation | ✔ | ✔ |
| Browser security | ✔ | ✔ |
| Application control | ✔ | ✔ |
| Device control | ✔ | ✔ |
| BitLocker management | ✔ | ✔ |
| Endpoint DLP | ✔ | x |
| Ransomware Protection | ✔ | ✔ |
| Malware Protection | ✔ | ✔ |
| Endpoint Detection and Response | x | ✔ |
| Private Access | ✔ | x |
| Add-ons | ||
| Failover server | ✔ | Not required |
| Secure gateway server | ✔ | Not required |
| Multi-language pack | ✔ | ✔ |
| Cloud: UEM vs Enterprise vs Professional vs Free | ||||
| Features | UEM | Enterprise | Professional | Free |
| Supported operating system | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS | Windows, macOS, Linux, Android, iOS, iPad OS, tvOS, Chrome OS |
| Patch Management | ||||
| Automated patch management | ✔ | ✔ | ✔ | ✔ |
| Patch management for third-party applications | ✔ | ✔ | ✔ | ✔ |
| Service pack deployment | ✔ | ✔ | ✔ | ✔ |
| Patch management for Windows drivers and BIOS | ✔ | ✔ | x | ✔ |
| Patch management for server applications | ✔ | ✔ | ✔ | ✔ |
| Antivirus definition updates | ✔ | ✔ | x | ✔ |
| Test and approve patches | ✔ | ✔ | x | ✔ |
| Software deployment | ||||
| Install free and commercial software | ✔* | ✔* | ✔* | ✔* |
| Uninstall free and commercial software | ✔* | ✔* | ✔* | ✔* |
| Self service portal | ✔* | ✔* | x | ✔* |
| 10000+ predefined templates | ✔* | ✔* | ✔* | ✔* |
| Automatically update software templates | ✔* | ✔* | ✔* | ✔* |
| Modern management | ||||
| Complete Wipe | ✔ | x | x | ✔ |
| Geo-Tracking | ✔ | x | x | ✔ |
| Geo-Fencinc | ✔ | ✔ | x | ✔ |
| OS deployment | ||||
| Online/Offline imaging | ✔ | Add-on | Add-on | ✔ |
| Zero touch deployment | ✔ | Add-on | Add-on | ✔ |
| Computer specific settings | ✔ | Add-on | Add-on | ✔ |
| SID handling | ✔ | Add-on | Add-on | ✔ |
| Remote office deployment | ✔ | Add-on | Add-on | ✔ |
| Hardware-independent deployment | ✔ | Add-on | Add-on | ✔ |
| Remote control | ||||
| HIPAA and PCI compliant remote control | ✔ | ✔ | ✔ | ✔ |
| Integrated file sharing tool | ✔ | ✔ | ✔ | ✔ |
| Built-in communication channels | ✔** | ✔** | x | ✔** |
| Record remote sessions | ✔ | ✔ | x | ✔ |
| Collaborative troubleshooting | ✔ | ✔ | ✔ | ✔ |
| Shadow users | ✔ | ✔ | ✔ | ✔ |
| Blacken end user's monitor | ✔ | ✔ | ✔ | ✔ |
| Multi-monitor support | ✔ | ✔ | ✔ | ✔ |
| Audit session details | ✔ | ✔ | ✔ | ✔ |
| Asset management | ||||
| Hardware and software inventory tracking | ✔ | ✔ | ✔ | ✔ |
| Detect and automatically uninstall blacklisted software | ✔ | ✔ | x | ✔ |
| Block malicious executables | ✔ | ✔ | x | ✔ |
| Software metering | ✔ | ✔ | ✔ | ✔ |
| Software license management | ✔ | ✔ | ✔ | ✔ |
| Configurations | ||||
| USB device management | ✔ | ✔ | x | ✔ |
| Power management | ✔ | ✔ | ✔ | ✔ |
| Execution of custom scripts | ✔ | ✔ | ✔ | ✔ |
| Certificate distribution | ✔ | ✔ | ✔ | ✔ |
| Printer management | ✔ | ✔ | ✔ | ✔ |
| Manage files, folders, users, groups | ✔ | ✔ | ✔ | ✔ |
| Permission management | ✔ | ✔ | ✔ | ✔ |
| 100+ predefined templates | ✔ | ✔ | ✔ | ✔ |
| Miscellaneous | ||||
| Branch office management | ✔ | ✔ | ✔## | ✔## |
| Roaming user management | ✔ | ✔ | ✔ | ✔ |
| Multi-technician support | ✔ | ✔ | ✔ | x |
| Role-based administration | ✔ | ✔ | ✔ | x |
| Two factor authentication | ✔ | ✔ | ✔ | ✔ |
| Active Directory authentication | ✔ | ✔ | ✔ | ✔ |
| Distribution server for bandwidth optimization | ✔ | ✔ | ✔## | ✔## |
| Audit-ready reports | ✔# | ✔# | ✔# | ✔# |
| Mobile device management | ||||
| MDM | ✔ | ✔ | ✔ | ✔ |
| Add-ons | ||||
| Failover server | Not required | Not required | Not required | Not required |
| Secure gateway server | Not required | Not required | Not required | Not required |
| Multi-language pack | ✔ | ✔ | ✔ | ✔ |
| Cloud: Windows vs macOS vs Linux | ||||
| Features | Windows | macOS | Linux | |
| Patch management | ||||
| Automated patch management | ✔ | ✔ | ✔ | |
| Patch management for third-party applications | ✔ | ✔ | ✔ | |
| Service pack deployment | ✔ | ✔ | x | |
| Patch management for Windows drivers and BIOS | ✔ | ✔ | x | |
| Patch management for server applications | ✔ | ✔ | x | |
| Antivirus definition updates | ✔ | ✔ | x | |
| Test and approve patches | ✔ | ✔ | ✔ | |
| Software deployment | ||||
| Install free and commercial software | ✔ | ✔ | ✔ | |
| Uninstall free and commercial software | ✔ | ✔ | ✔ | |
| Self service portal | ✔ | ✔ | x | |
| 10000+ predefined templates | ✔ | ✔ | ✔ | |
| Automatically update software templates | ✔ | ✔ | ✔ | |
| Modern management for Windows 10, Windows 11 and macOS devices | ✔ | ✔ | x | |
| OS deployment | ||||
| Online/Offline imaging | ✔ | x | x | |
| Online/Offline imaging | ✔ | x | x | |
| Zero touch deployment | ✔ | x | x | |
| SID handling | ✔ | x | x | |
| Remote office deployment | ✔ | x | x | |
| Hardware-independent deployment | ✔ | x | x | |
| Remote control | ||||
| HIPAA and PCI compliant remote control | ✔ | ✔ | ✔ | |
| Integrated file sharing tool | ✔ | ✔ | ✔ | |
| Built-in communication channels | ✔** | ✔** | ✔** | |
| Record remote sessions | ✔ | ✔ | ✔* | |
| Collaborative troubleshooting | ✔ | ✔ | ✔ | |
| Shadow users | ✔ | ✔ | ✔* | |
| Blacken end user's monitor | ✔ | ✔ | ✔* | |
| Multi-monitor support | ✔ | ✔ | ✔ | |
| Audit session details | ✔ | ✔ | ✔ | |
| Asset management | ||||
| Hardware and software inventory tracking | ✔ | ✔ | ✔ | |
| Detect and automatically uninstall blacklisted software | ✔ | ✔ | ✔* | |
| Block malicious executables | ✔ | ✔ | ✔* | |
| Software metering | ✔ | ✔ | ✔* | |
| Software license management | ✔ | ✔ | ✔* | |
| Configurations | ||||
| USB device management | ✔ | x | ✔ | |
| Power management | ✔ | x | x | |
| Execution of custom scripts | ✔ | ✔ | ✔ | |
| Certificate distribution | ✔ | x | ✔ | |
| Printer management | ✔ | x | ✔ | |
| Manage files, folders, users, groups | ✔ | ✔*** | ✔ | |
| Permission management | ✔ | x | ✔ | |
| 100+ predefined templates | ✔ | x | x | |
| Miscellaneous | ||||
| Branch office management | ✔ | ✔ | ✔ | |
| Roaming user management | ✔ | ✔ | ✔ | |
| Multi-technician support | ✔ | ✔ | ✔ | |
| Role-based administration | ✔ | ✔ | ✔ | |
| Two factor authentication | ✔ | ✔ | ✔ | |
| Active Directory authentication | ✔ | ✔ | ✔ | |
| Distribution server for bandwidth optimization | ✔ | ✔ | ✔ | |
| Audit-ready reports | ✔# | ✔# | ✔# | |
| Mobile device management | ✔ | ✔ | x | |
| Failover server | Not required | Not required | Not required | |
| Secure gateway server | Not required | Not required | Not required | |
| Multi-language pack | ✔ | ✔ | ✔ | |
✔* - Not supported for Linux OS versions
✔** - Only text-based chat is available; voice and video call are not available
✔*** - Only User File folder management is available ; groups are not available
✔# - Query reports and AD reports are not available
✔## - Only one distribution server can be added
Note:1. Currently, all Linux Agents (including the ones under distribution server) only support direct download of patches from the vendor.
2.Endpoint Detection and Response also includes Ransomware Protection capabilities.
