Computers/File shares of domains do not get listed in the network browser


Your network browser does not list all the computers/ shares.


You may face this problem if,

  1. If the Endpoint Central Server is installed on a machine running Vista/2008 Server, the credentials might not have been set in the ManageEngine Endpoint Central 6 Service under Services Console of Administrative Tools under Control Panel.
  2. The NetBIOS over TCP/IP in the system from where you connect to the client is disabled.


Enable NetBIOS over TCP/IP in the system from where you connect to the client.

To enable NetBIOS over TCP/IP, follow the steps below:

  1. Open the Network Connections.
  2. Right-click Local Area Connection and select Properties.
  3. From the General Tab of the Local Area Connection Properties, select Internet Protocol(TCP/IP) and click Properties.
  4. Click Advanced to open the Advanced TCP/IP Settings dialog.
  5. Select the WINS tab.
  6. Select the option Enable NetBIOS over TCP/IP option and click OK.
  7. Click OK to close the Internet Protocol(TCP/IP) Properties dialog.
  8. Click Close to close the Local Area Connection Properties dialog.

Applies to: Software Deployment, Software Installation, Remote Software Distribution, Uninstalling Software from desktops

Keywords: List Computers in Active Directory, Centrally Administer Software Installation, Centralized Software Deployment

Unable to resolve this issue?
If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.

 * Mandatory Fields

Other KB articles24/5 Support

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays.

Tel : +1-888-720-9500
Email :

Speak to us

  • Join the Endpoint Central Community, to get instant answers for your queries, register with our Forum.
  • Look out for the latest happenings in Desktop Management, follow our Tweets on Twitter.
  • Get to know the latest updates and Best Practices in Desktop Management through our Blog.