Auto Backup

1. Set up a backup scheduler.
2. Enter the Backup Storage Path.
3. Click Save Settings.

Restoring the database from backup

• Run the Command Prompt as an administrator.
• Navigate to <Installation_Dir>\bin (by default: C:\ManageEngine\ADSelfService Plus\bin) folder by using the cd command.
• Now, execute the following command to restore the database from the backup:

restoreDB.bat compressed_file_name.zip -p <password> E.g.:restoreDB.bat 081224-1547.zip -p <password>

• The password for the database backup file could be one of these two:
• Default password: This is the reverse string of the filename. For the filename mentioned above, the password would be "7451-422180".
• Admin-configured password: This is the custom password that was configured in the admin portal before creating the database backup. The Change Password For Database Backup Files option under Admin → Connection → General Settings is used for this.
• If you have forgotten the password to the backup file, but have access to the ADSelfService Plus installation directory, the encrypted password can be obtained from the customer-config.xml file (<installation_dir>\conf\customer-config.xml), and you can contact support@adselfserviceplus.com to decrypt it.
• If not, the backup will be inaccessible and a new backup will have to be created.