ServiceDesk Plus > Resources > White papers > Cyber Essentials compliance
ServiceDesk Plus > Resources > White papers > Cyber Essentials compliance

Free e-book

Achieving Cyber Essentials compliance with ITSM best practices

Download your actionable guide and learn how ManageEngine ServiceDesk Plus and its ITIL-compatible capabilities can enable organizations to align with specific Cyber Essentials requirements.

Accelerate your Cyber
Essentials compliance journey

Here's your free copy

If your download doesn't start automatically, please click here.

Are you looking to replace your ITSM tool this year?*

By clicking 'GET MY FREE E-BOOK', you agree to processing of personal data according to the Privacy Policy.

The Cyber Essentials certification program establishes key requirements for maintaining cybersecurity hygiene. Many businesses, and especially those beginning their compliance journey, might struggle to find the right methods to help them achieve those requirements.

This is where ITSM serves as a good starting point. Providing a crucial IT management function, ITSM practices facilitate better coordination among other functions like full-stack observability, identity and access management, and unified endpoint management to accelerate your Cyber Essentials compliance without reinventing the wheel.

This e-book will focus on three key areas:

What is Cyber Essentials and why compliance is vital

How ITSM helps accelerate your compliance journey

Key ServiceDesk Plus ITSM capabilities that help you align with Cyber Essentials controls

ITIL capabilities in ServiceDesk Plus that help IT teams
comply with Cyber Essentials requirements

Enhanced visibility
and control over the asset estate

  • Multi-modal discovery techniques to identify and track assets
  • A central console to maintain an accurate asset inventory
  • Visual workflows to standardize asset handling processes
  • An integrated CMDB for better visibility
  • Tight integrations with other ITSM practices

Improved software governance and
license management

  • A single source of truth for your software and license portfolio
  • Periodic device scans to detect unauthorized software and license
  • Software metering to track software usage
  • Software license compliance dashboards to ensure compliance

Standardized user access management
and governance

  • Centralized service catalog with role-based access for the services offered
  • Dynamic templates to capture accurate information upfront
  • Visual workflows embedded with multi-level approvals for fine-grained scrutiny
  • Single touch workflow automations to orchestrate access provisioning.