Event-driven IT workflow automation for end-to-end resolution

Automated IT workflows that detect, decide, and resolve issues across your entire environment, reducing MTTR and eliminating manual intervention at every step.

Automate every IT operation

Feature overview

What if every alert came with its own resolution? Here’s how it works in practice. A CPU alert fires, the workflow runs a ping check, restarts the service if needed, opens a ticket in ServiceNow, and notifies your team on Slack, all automatically. No runbooks or on-call engineer needed. OpManager Nexus automates IT processes from alert to resolution.

See also
Unified workflows

Remediate incidents automatically, before they escalate

  • Detect any alert and trigger the right remediation action instantly — no waiting for an on-call engineer to respond.
  • Run the full resolution sequence end-to-end from diagnosing the root cause to restarting services and notifying your team, all in one connected flow.
  • Every incident resolved faster keeps your SLAs intact, freeing your IT team to focus on strategic work instead of firefighting.
Connect actions, conditions, and tools in one view
Visual builder

Design your entire workflow automation in a single touch

  • Build multi-step automations visually with an intuitive workflow studio, no scripting knowledge or engineering dependency required.
  • Automate remediation, routine operations, and scheduled tasks using conditional branching, decision points, and flow control logic — all from a single workflow view.
  • Stay confident through deployment, with built-in guardrails that keep your workflow logic connected and error-free so broken flows never reach production.
Logic that adapts instead of just executing blindly
Adaptive automation

Logic that adapts instead of just executing blindly

  • Powered by Qntrl Circuits, your automation thinks before it acts, pulling diagnostics and validating conditions so the right action happens every time.
  • Outputs from one step feed directly into the next, so your workflow retains context all the way through rather than starting from scratch.
  • Less back-and-forth between tools and teams means incidents close faster and your SLAs stay intact.
Logic that adapts instead of just executing blindly
Operational consistency

Operational hygiene stays intact without a single reminder

  • Routine tasks always run on time, without someone having to remember, log in, or kick it off manually.
  • Non-production VMs are filtered by cost tags, shut down automatically outside business hours, and your team gets notified once it is done.
  • You can decide when the critical operations should run, not your infrastructure.
Operational hygiene stays intact
Complete visibility

Full visibility into every automated action, always

  • When something goes wrong in your stack, you know exactly what ran, when it ran, and what the outcome was.
  • Every execution is logged, so compliance audits take minutes instead of days, and problems get caught before they escalate.
  • When you can see exactly what failed and why, your team investigates faster and drives consistent MTTR reduction across every incident.
Full visibility into every automated action

FAQs

What is workflow automation in IT operations?

When something goes wrong with your infrastructure, event-driven workflow automation steps in. It checks the right systems, runs the right actions, and notifies the right people, without anyone having to coordinate each step manually.

How does IT workflow automation work in OpManager Nexus?

OpManager Nexus workflows connect three building blocks:Flow Control for decision logic, Workflow Functions for data processing and API calls, and Built-in IT Automations covering servers, cloud platforms like AWS, Azure, GCP, and OCI, and Kubernetes clusters. Workflows execute automatically when a monitor alert fires or on a defined schedule for routine operations.

How is this different from basic IT automation?

IT automation does one thing at a time. Workflow automation connects all those actions, adds decision-making at each step, and runs the entire sequence automatically from start to finish.

Can workflow automation integrate with third-party tools like ServiceNow or Slack?

Yes. Your automation can invoke any REST API, which means you can connect to ITSM tools like ServiceNow and Jira, communication tools like Slack, or any custom endpoint your stack depends on.

Which cloud environments does workflow automation support?

OpManager Nexus supports automated remediation across AWS, Azure, GCP, OCI, hybrid infrastructure, Kubernetes clusters, and VMs, all from a single automation layer, regardless of where your stack lives.

Do I need to build every workflow from scratch?

No. The no-code workflow builder lets anyone build automations visually without scripting knowledge. You can pick from prebuilt IT automation templates and have your first workflow running without building anything from scratch.

How do I get started with workflow automation in OpManager Nexus?

Sign up for a free 30-day trial and the no-code workflow builder walks you through your first event-driven automation without any setup complexity. Start with automated remediation for a specific alert or a scheduled maintenance workflow and have it live on day one.

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OpManager Nexus

Start your free 30-day trial of OpManager Nexus and centralize observability for distributed environments.

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