Powered by Zoho Zia Build agents that trace root causes and take action without your team spending hours chasing down the cause. Zia Agents connects to your live monitoring data and tools, so every decision it makes is grounded in your actual environment, not a generic playbook.
How many incidents go unresolved simply because no one was available? Incidents don't wait for business hours. Neither should your response. When an alert fires, Zia Agents automatically investigates the problem, identifies the cause, and takes action, all before your engineers open a single ticket. This is agentic AIOps in practice, where specialized agents don't just surface insights, they act on them.
Deploy agents in minutes using a no-code builder. No scripts, no developers, just your IT team and a live connection to your OpManager Nexus data.
Watch agents pull causal paths, alarm details, and active problems the moment an alert fires. Investigation starts before anyone on your team opens a ticket.
Decide exactly what each agent can touch, where it runs, and when it escalates to your team rather than acting on its own.
Zia is ManageEngine's built-in AI engine. It watches your stack, spots what's changing, and surfaces what matters before it becomes a problem. Zia Agents takes that a step further. It's built on agentic AI, meaning it doesn't just analyze and report. It acts. It runs AI-driven root cause analysis, executes autonomous remediation steps, and generates post-mortems, all without your team having to step in.
No. Zia Agents uses Agent Studio, a no-code visual builder that lets anyone on your IT team design, configure, and deploy agents without writing a single line of code. You connect the agent to your OpManager Nexus data and tools, set its boundaries, and deploy.
You define exact boundaries for every agent before it goes live. You decide which tools it can access, which data it can read, and which actions it can take. If an incident falls outside those boundaries, the agent escalates to your team instead of acting on its own.
Every action a Zia Agent takes is logged automatically with a full audit trail, including timestamps and outcomes. You can see exactly what ran, when it ran, and what changed, so there are no surprises after an incident closes.
Most MTTR is lost before the fix even starts. Identifying the alert, tracing the cause, deciding who handles it, waiting for action. Zia cuts through all of that. The moment an incident surfaces, Zia investigates, isolates the root cause, and runs the resolution automatically. No ticket queue. No back-and-forth. Just a faster path from problem to fixed.
No. You set up agents using a visual, no-code interface inside Zia Agent Studio. Choose from 700+ prebuilt actions, define your workflow, and deploy. Customization is available if you want it, but you don't need to write a single line of code to get Zia working on real incidents from day one.
Zia Agent Studio is the no-code builder behind every Zia Agent. It gives IT teams 700+ actions across monitoring, diagnostics, remediation, and notifications, all connected through a visual workflow. Define what the agent watches for, what it does when it fires, and when to loop in a human. Your team builds the entire response pipeline without a single developer involved.
See what autonomous incident response actually looks like. Set up your first agent today and watch it find the cause, apply the fix, and close the ticket.
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