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Free IT Operations Management workshop - 2019

Learn industry standard tips to address network, server, and application management challenges and get certified!


Hong Kong

  • Aug 20

    Sheraton Hong Kong Hotel & Towers

What's in it for you

  • Gain insight into industry best practices of IT Operations Management across the globe.

  • Learn how to identify and troubleshoot critical application, server, and network monitoring challenges.

  • Learn how to leverage log analytics and network configuration management software to secure your network devices.

  • Explore our solutions and participate in interactive product demo sessions.

  • Meet our product experts and discuss the commonly faced IT Operations Management challenges with them.

  • Attend the workshop, take a simple test on all the IT Operations Management products and get certified as an ITOM expert.


  • 09.00am to 11.00am


    1. Discover and Monitor Networks and Servers
    2. Rule Engine to Automate Monitoring
    3. Availability and Performance Monitoring
    4. Custom Monitors and Device Templates
    5. Virtualization
    6. Network and Fault Management
    7. Business Views, and Dashboard Reports
  • 11.00am to 11.15am


  • 11.15am to 12.15pm

    Applications Manager

    1. Visibility & insight into applications
    2. Dependancy mapping
    3. Identify app components responsible for performance bottlenecks
    4. Identify the SQL Query thats slowing down the web applications
    5. End User Monitoring
  • 12.15pm to 01.15pm


  • 01.15pm to 02.15pm

    Applications Manager

    1. Monitoring application servers, services 24/7
    2. Analyzing memory and thread details to isolate issues
    3. Monitoring JDBC, servlets and detection of failed processes, services
    4. Configuring JAVA actions
    5. Monitoring key database metrics
    6. Optimizing database performance
  • 02.15pm to 03.00pm

    NetFlow Analyzer

    1. Easy ways of exporting flows
    2. Traffic grouping & in-depth traffic visibility
    3. Troubleshooting with forensics
    4. Traffic shaping, capacity planning, and billing
    5. Customizing data storage
  • 03.00pm to 03.15pm


  • 03.15pm to 04.00pm

    Network Configuration Manager

    1. Configuration management & upload
    2. Change tracking and notifications
    3. Role-based access control
    4. Firmware upgrade and automation using configlets
    5. Disaster recovery with baseline configuration
  • 04.00pm to 04.45pm

    Firewall Analyzer

    1. Configuring firewalls
    2. Importing firewall logs
    3. Classification of reports
    4. Alerts & notifications
    5. Optimizing firewall rules & policies
    6. Standards & compliance management
  • 04.45pm to 05.00pm

    Test & Certification

Venue Details

  • Sheraton Hong Kong Hotel & Towers

    20 Nathan Road, Kowloon, Hong Kong, Hong Kong SAR, PRC


Hear it from the attendees

My overall experience at the workshop is awesome, it's very informative. I learned best practices as well as the products of Manage Engine.

- Mike Alvin S. Santos - IT Lead, 51Talk Philippines Inc

The seminar gave me complete insight into the challenges faced by IT teams and how to resolve them

- Lilian Perez Heras - Associate Director, ACTUM

The seminar is very useful for those who want to know more about new technologies and stay updated on existing ones

Pablo Battaglini - CTO, PyP Informatica SRL

Excellent seminar. Important IT Monitoring challenges were appropriately addressed

Mellerlin Borges - Automation Programmer - Trend

Know Your Presenters

  • Vijayakanth


    Product Specialist

  • Vijayakanth

    Arun Kannan

    Product Specialist

Vijayakanth Gunasekaran is a technical support specialist in ManageEngine, a division of Zoho Corporation. With 6 years of expertise in technical support, he has conferred several training, demo and installation sessions. Vijayakanth is a veteran when it comes to large scale implementation of Network Monitoring Solutions.
Arun Kannan is a highly experienced product consultant at ManageEngine. Arun joined ManageEngine in 2013 as a technical engineer. Since acquiring his MBA from the prestigious Cass Business School, London, Arun has been rigorously involved in the Application and Networking domains helping organizations across the globe with their implementation strategies. Today he serves as an important member of ManageEngine's IT Operations Management team overseeing customer support and implementation training activities.

Contact us

Zoho Corporation Private Limited

4141 Hacienda Drive, Pleasanton, California 94588, USA
Phone: +1-925-924-9500 | Email:

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© 2019 Zoho Corporation Pvt. Ltd. All rights reserved.

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