If the operating system that you use is Windows Vista or later editions of the Windows operating system, ensure that User Account Control is disabled. Enabling UAC will allow just the administrator to install the software.
To disable UAC, follow the steps given below: Select Control Panel → User Account. For Windows 7 and Windows 2008 R2,
For Windows Vista and Windows 2008,
This error occurs when the component you are trying to integrate is not running. Make sure that you have installed the component that you are trying to integrate with Log360 and that the component is running. If not go to Start → All Programs → Click XYZ → Click Start XYZ. Here XYZ is the component's name.
This error occurs when the version of a component that you are trying to integrate is lower/higher than the version supported by the version of your Log360. Update the component or Log360 to the latest version.
When you try to integrate a component that has been installed on a remote host, you will need the credentials of the super administrator of the installed component. Please enter the credentials of the super admin to proceed with the integration.
The server details that you have entered either belongs to a different component or are invalid. Ensure that the values you have entered belongs to the selected component and try again.
To rectify this issue, follow the steps listed below:
Ensure that the product has a valid SSL certificate and that SSL 3.0 is disabled. If the problem still persists, contact email@example.com
To rectify this issue:
If the problem still persists, contact firstname.lastname@example.org
This error occurs when you have two or more instances of the same component installed in your environment, and you try to integrate the second component with Log360.
To integrate the second component, follow the steps listed below:
The component will now be integrated with Log360.
Check the server URL that you have entered.
Following are the list of situations that may hinder the dashboard view of the components:
This error may occur when you are trying to enable HTTPS. When you try to enable HTTPS, Log360 will automatically assign a port number for HTTP based on the HTTPS port number you've chosen. And if that new HTTP port number is used by some other application, then this error occurs.
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