What happened to delivery reports in Microsoft 365?

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In Microsoft 365 admin center, the delivery reports that give information about the status of a mail sent has been discontinued. These reports have instead been replaced with the mail trace feature. However, consolidated and comprehensive reports have benefits of their own and can be very insightful. M365 Manager Plus offers reports that show the delivery status of the mail.

About M365 Manager Plus and mail non-delivery reports

M365 Manager Plus is a comprehensive Microsoft 365 reporting, management, monitoring, auditing, and alerting tool. This tool offers various reports that show the status of mail delivery. It also provides additional information about the reason for delivery failure such as invalid email addresses and size restrictions. You can also get a comparison of the delivered and undelivered mails. Follow the steps given below to generate mail non-delivery reports.

  1. Click on the Reports tab.
  2. Navigate to Exchange Online > Mail Traffic Reports > Non Delivery Reports category.
  3. Choose a suitable report.
  4. Enter the corresponding Microsoft 365 Tenant.
  5. You can also choose to limit the report generation for specific domains and groups if required.
  6. Click on Generate Now.

Advantages of using M365 Manager Plus reports

  • 700+ reports with advanced features: Offers 700+ pre-configured reports with attribute and condition-based filters to get comprehensive information on your Microsoft 365 organization. The reports are also geolocation-enabled.
  • Historical data and storage: Generates reports with data older than 180 days. In native tool, you can only retrieve data that are less than 180 days old. Also, the audit logs can be stored for an indefinite period in M365 Manager Plus.
  • Customizable dashboard: Offers graphical and customizable dashboards to help you get a quick peek at the mail traffic summary, top email senders and receivers, client device usage, and more. These dashboards can also be embedded in any of your webpages to enable constant monitoring.
  • Report scheduler: Reports can be scheduled to be generated and emailed to the stakeholders at regular intervals. This reduces the arduous job of manual report generation.
  • Report exporting: Reports can be exported to PDF, XLSX, HTML, or CSV formats and saved in the local computer for future reference.

To learn more about other such simple Microsoft 365 hacks that make your life easy, click here.

Why businesses choose M365 Manager Plus?

What our customers say

  • We can now effectively reconcile which licenses we are using in the organization and assign the cost to the business unit. We were also able to identify a number of license changes that could be put in place that reduced our total Microsoft 365 spending.

    Timothy Ransom
    Group IT/IS manager at The Eclipse Group, United Arab Emirates

  • M365 Manager Plus is valuable to our future business and, most importantly, it allows me to keep improving the level of service we provide.

    IT infrastructure manager
    Sunstar Suisse S.A.

  • Our firm purchased ManageEngine M365 Manager Plus to help us protect our business from email-borne cyberthreats. We are absolutely satisfied with the features and ease of use. It has surpassed our expectations.

    Insurance agent
    Security and risk management Gartner review

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