This is the first part of the five part series that explains in depth about the general sign-in issues (like entering incorrect passwords or forgetting user IDs and passwords)andMicrosoft 365 account activation and recovery process. In this part, we will discuss about the password issues usually faced by the users, their solutions and also about advantages of using M365 Manager Plus.This is the second part of the five-part series that explains indepth about the general sign-in issues (like entering incorrect passwords or forgetting user IDs and passwords) and Microsoft 365 account activation and unlocking process. In this part, we will discuss about account lockout, unlocking the locked out accounts and how to avoid lockouts in future. Also learn about how M365 Manager Plus helps you solve challenges that you face while using native tool.
There are several reasons why an Microsoft 365 account gets locked out like:
- Users entering wrong user ID and passwords.
- Cached credentials and service account passwords.
- Active threads retaining old credentials.
- Multiple logons from various computers and devices.
It is always good to take preventive measures like ensuring the correct credentials before entering them, logging off all your previous sessions and cleaning the caches regularly. Once an account is locked out nobody can access it. It needs to be recovered first. This unlock process usually involves verification of the user details. It is vital to provide a recovery email to simplify this process. Usually when an account is locked out, the user can request for a password reset or other alternative solutions that would be mailed to the recovery email (which should be an active email address). Using these solutions and answering a few security questions the user can recover the account without an administrator’s interference.
In case you do not have a recovery email, make sure to use a computer that you’ve previously used to sign in when attempting to recover your account. Microsoft recognizes computer IP addresses. (this is not mandatory) and fill out the account recovery form as given here. Once the account is unlocked you can use Microsoft 365 Manager Plus tool to overcome shortcomings in the native tool and manage Microsoft 365 effectively.
About M365 Manager Plus
M365 Manager Plus is a comprehensive Microsoft 365 reporting, management, monitoring, auditing, and alerting tool.It is your one-stop solution to manage all Microsoft 365 services such as OneDrive for Business, Azure Active Directory, Skype for Business, and Exchange Online. This tool offers state-of-the-art monitoring and alerting techniques and simplifies your Microsoft 365 analysis by providing insightful reports and audit logs.
Why M365 Manager Plus?
Reports with advanced features: Offers 700+ pre-configured reports with attribute and condition-based filters to get comprehensive information on your Microsoft 365 organization. The reports are also geolocation-enabled.
Historical data and storage: Generates reports with data older than 180 days. In native tool you can only retrieve data that are less than 180 days old. Also, the audit logs can also be stored for an indefinite period in M365 Manager Plus.
Customizable dashboard: Offers graphical and customizable dashboards to help you get a quick peek at the mail traffic summary, top email senders and receivers, client device usage, and more. These dashboards can also be embedded in any of your web pages to enable constant monitoring.
Report scheduler: Reports can be scheduled to be generated and emailed to the stakeholders at regular intervals. This reduces the arduous job of manual report generation.
Report exporting: Reports can be exported to PDF, XLSX, HTML, or CSV formats and saved in the local computer for future reference.
Secure delegation: Delegate the task of report generation to technicians and IT staffs without giving them elevated rights and access over Microsoft 365 objects. Create your own custom roles.
Virtual tenants: Create customizable virtual tenants, and delegate it to the technicians to perform help desk activities.
Templates and automation: Simplify Microsoft 365 management process by creating user templates for provisioning and automating other Microsoft 365 tasks.
Click here to know more about how M365 Manager Plus helps you simplify the complex Microsoft 365 tasks.
