Effects of username changes in OneDrive

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A User Principal Name (UPN) is made up of two parts, the prefix (user account name) and the suffix (DNS domain name). For example:

user1@sampledomain.com

In the above example, prefix is user1 and suffix is sampledomain.com.

Types of UPN changes

You can change a UPN by changing the prefix, suffix, or both:

  • Changing the prefix. In case, a person's name is changed, you would have to change their account name as well.
    Example: user1@sampledomain.com could be changed to user2@sampledomain.com.
  • Changing the suffix. For example, if a person changes their division, you might want to change their domain as well:
    user1@sampledomain.com could be changed to user1@sampledomainaustralia.com.

OneDrive URL:

A user's OneDrive URL is based on their UPN:

https://sampledomain-my.sharepoint.com/personal/user1_sampledomain_com

where user1_sampledomain_com corresponds with user1@sampledomain.com.

In this case, if you change the prefix to user2 and the suffix to sampledomainaustralia, then the user's OneDrive URL would change to:

>https://sampledomain-my.sharepoint.com/personal/user2_sampledomainaustralia_com

After you change a UPN, any saved links to the user's OneDrive (such as desktop shortcuts or browser favorites) will no longer work and will need to be updated.

How M365 Manager Plus can help protect files in OneDrive for Business:

M365 Manager Plus is an extensive Microsoft 365 tool used for reporting, managing, monitoring, auditing, and creating alerts for critical activities. With this solution, Microsoft 365 admins can get valuable insights into OneDrive consumption, audit file/folder activities and perform several other administrative tasks which in turn, would aid efficient management. Here's all you can do with M365 Manager Plus:

  1. Create custom alerts for admin/user activities and receive real-time email alerts with meticulous details on the action that triggered the alert.
  2. Get insightful reports on OneDrive activities such as files accessed, file modifications, uploads, downloads, sharing activities, user activities and many more.
  3. Track file and folder activities in OneDrive for Business, in real time. You can also create your own auditing profile to scrutinize specific operations.
  4. Monitor the health status (current status of the service and details about service disruptions and outages) and performance of OneDrive for Business and SharePoint Online.

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